Windows Update Failing

colinlukies · 22 Apr 2013

Windows update is failing with error code 643(see attached screen shot)

I've installed and run the SURT screen shots and CBS log file is attached

thanks in advance for your help

benjy206 · 22 Apr 2013

Hi ColinLukies and welcome to Seven Forums.

Please try the following it should fix your problem :)
Error codes

colinlukies · 23 Apr 2013

Hi , yes that got me through the .NET problem, but now i'm trying to do the ie10 update and i get error 9c59. I've tried dwnloading and installing but it aborts half way through. i've also tried installing the prerequisites manually and these install fine but do not help the ie10install

benjy206 · 23 Apr 2013

Do you have the system requirements? Internet Explorer system requirements

More than likely do.

Try the following in this: code 9c59 - Microsoft Community
5th one down.

colinlukies · 23 Apr 2013

tried the troubleshooter(was that what you meant by the 5th one down?) and it still failed . How do i reset the CBS log file? its now too big to upload)

Britton30 · 23 Apr 2013

Try this, Option Two: Windows Update - Reset
Then run a manual update check.

colinlukies · 23 Apr 2013

still no joy unfortunately

tom982 · 23 Apr 2013

Hi colinlukies,

Could you attach the following logs please:

C:\Windows\WindowsUpdate.log
C:\Windows\IE10_main.log

And I would also like you to tell me which update (KB******) is failing please :)

Tom

colinlukies · 23 Apr 2013

I'm down to 2 updates that wont go through....

ie10 and KB2592687

tom982 · 24 Apr 2013

Hi Colin,

Can you try resetting the Windows Update components in aggressive mode please:

How do I reset Windows Update components?

Tom