Setup exit code: 0x00009C59 installing IE10 and Empty Win Feature List

Hi Anthony,

The errors in your CheckSUR log are nothing to worry about, they are being falsely reported.

Your CBS log shows this error a few times:

Code:

2013-04-29 17:22:22, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2013-04-29 17:22:22, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-29 17:22:22, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-29 17:22:22, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-29 17:22:22, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-29 17:22:22, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Which doesn't look very good as it appears that SP1 didn't install cleanly. I would recommend uninstalling SP1, then we can check what state your computer is in from there. After we have fixed any problems, should there be any, then we can install SP1 again.

How to uninstall Windows 7 Service Pack 1 (SP1)

Uninstall SP1 then run the System Update Readiness Tool and post the log please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

You'll have to uninstall IE10 prior to uninstalling SP1 - or Windows will get VERY confused (SP1 is a pre-requisite for IE10)

IE9 should re-appear in the Installed Updates listing after removing IE10, and can be uninstalled from there preferably.

Oh yeah, good thinking :)

Strip it down to IE7, remove SP1, then we'll see where you are.

Tom

Nuh-uh! :)
I challenge you to get IE 7 installed in Win7 :)
IE8 is quite far enough back

NoelDP said:

Nuh-uh! :)
I challenge you to get IE 7 installed in Win7 :)
IE8 is quite far enough back

Today just isn't my day!

Calling it IE7 was a bit of an oversight but you can go further than IE8 :)

To uninstall IE10

Click on button type Programs and Features inside Search programs and files box . Press <Enter> when you see Programs and Features under Programs (1) .

Click on “View installed updates” on the left pane.

Once installed updates are displayed on right-pane, select “Windows Internet Explorer 10 “ update and click Uninstall button

Click Yes to proceed with the uninstall and further click on “restart now” button to uninstall IE10 and restore previous version of IE9

Offhand, I'm afraid not , under these circumstances - I'll see if I can find out for you.

Tanman

See if this command will be some of help

wusa /uninstall /kb:2718695 /quiet /forcerestart

You say its not installed then say it is I'm hella confused . Could be cause its 2:00 am here .