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30 Apr 2013 | #31 |
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For the VSS error try this
Right click on Computer Select Manage Select the 'Services' tree node. Right click on Volume Shadow Copy Select Properties Change the startup type to Automatic Restart PC |
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30 Apr 2013 | #32 |
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When I clicked on "Services" I got the following error about scripts. The VSS was already set to automatic.
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30 Apr 2013 | #33 |
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butterflyred6
I have asked Tom to see if he could take a look at your issue. |
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30 Apr 2013 | #34 |
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I suspect that there are multiple problems here
![]() Try this first. Open an Elevated Command Prompt, and run the following commands REGSVR32 C:\Windows\System32\jscript.dll REGSVR32 C:\Windows\System32\mmcndmgr.dll You should get a 'success' message popup for each. Then try the Services again. |
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30 Apr 2013 | #35 |
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Just a Note
If you don't know how to open up an Elevated Command Prompt Click on the ![]() |
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30 Apr 2013 | #36 |
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In addition to the above, can you zip up and upload your CBS log please:
C:\Windows\Logs\CBS\CBS.log And do the following: Command Prompt Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Tom |
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30 Apr 2013 | #37 |
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Okay, I ran the first two commands fine. I was unable to get the CBS log.
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30 Apr 2013 | #38 |
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Here is what I got after the last instruction (vssadmin)
Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\windows\system32>REGSVR32 C:\Windows\System32\jscript.dll C:\windows\system32>REGSVR32 C:\Windows\System32\jscript.dll C:\windows\system32>C:\Windows\Logs\CBS\CBS.log Access is denied. C:\windows\system32>vssadmin list writers vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2005 Microsoft Corp. C:\windows\system32> |
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30 Apr 2013 | #39 |
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You can't open the log from the command prompt . You would have to do it within Windows Explorer
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30 Apr 2013 | #40 |
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Even when I try to open in Explorer I get a message saying access denied.
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