Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #31

    For the VSS error try this

    Right click on Computer
    Select Manage
    Select the 'Services' tree node.
    Right click on Volume Shadow Copy
    Select Properties
    Change the startup type to Automatic
    Restart PC
      My Computer


  2. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #32

    When I clicked on "Services" I got the following error about scripts. The VSS was already set to automatic.
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #33

    butterflyred6

    I have asked Tom to see if he could take a look at your issue.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #34

    I suspect that there are multiple problems here
    Try this first.

    Open an Elevated Command Prompt, and run the following commands

    REGSVR32 C:\Windows\System32\jscript.dll
    REGSVR32 C:\Windows\System32\mmcndmgr.dll

    You should get a 'success' message popup for each.

    Then try the Services again.



      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #35

    Just a Note

    If you don't know how to open up an Elevated Command Prompt

    Click on the type CMD inside the Search programs and files box. Right click on the CMD under neath Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button. Command Prompt should open up to this path C:\Windows\System32>_
      My Computer


  6. Posts : 2,663
    Windows 8.1 Pro x64
       #36

    In addition to the above, can you zip up and upload your CBS log please:

    C:\Windows\Logs\CBS\CBS.log

    And do the following:

    Command Prompt

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      vssadmin list writers

    4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    5. Paste (Ctrl+V) it into your next post please.



    Tom
      My Computer


  7. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #37

    Okay, I ran the first two commands fine. I was unable to get the CBS log.
      My Computer


  8. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #38

    Here is what I got after the last instruction (vssadmin)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\windows\system32>REGSVR32 C:\Windows\System32\jscript.dll

    C:\windows\system32>REGSVR32 C:\Windows\System32\jscript.dll

    C:\windows\system32>C:\Windows\Logs\CBS\CBS.log
    Access is denied.

    C:\windows\system32>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.


    C:\windows\system32>
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #39

    You can't open the log from the command prompt . You would have to do it within Windows Explorer
      My Computer


  10. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #40

    Even when I try to open in Explorer I get a message saying access denied.
      My Computer


 
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