Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter

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  1. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #81

    Okay, I was finally able to run the sfc scan; however it said there was a repair pending, to restart the computer. When I did that and ran sfc scan again, it said the same thing again.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #82

    After the restart did you run SFC from within Windows or the the repair disc ?
      My Computer


  3. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #83

    I tried both. With the same previous results for each.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #84

    If there's pending operations, with luck there'll be a pending.xml file
    Do a search for it (I can't remember whereabouts it hides) and post it if you find it.
    Either way, please post the CBS log, and it may tell us more about what's going on, even without the SFC data.
      My Computer


  5. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #85

    Search didn't return anything with a pending.xml Here is the cbs log:
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #86

    Take a look in C:\Windows\winSxS for the pending.xml file
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #87

    I've never - ever - seen a CBS log with two years of data in it! It's more usually less than 10 days-worth!


    See if this helps.

    Open an Elevated Command Prompt
    at the prompt, type

    SC config TRUSTEDINSTALLER start= auto

    Close the window, and reboot.

    Now wait 10 minutes, then attempt another SFC /SCANNOW, and see what happens.
      My Computer


  8. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #88

    Here is the pending file I found.
      My Computer


  9. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #89

    same result for the sfc scan.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #90

    Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your reply.
      My Computer


 
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