Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter

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  1. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #91

    Here's the file:
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #92

    Hmm That's clear - I was hoping that it would find something that would trigger a repair.
    I think the pending file that you found was simply the initial installation file, which the system keeps as a backup.
      My Computer


  3. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #93

    What is my next step? Here are the results from some other things I ran while I was in there that looked like they might give some info? idk lol
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #94

    I am NOT an expert at reading the windowsupdate.log file - but it seems to me that the likely cause of the problem is this....
    Code:
    2013-05-05 15:26:04:811  960 17f4 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2013-05-05 15:26:06:900  960 17f4 Setup WARNING: Cbs StartSession, error = 0x80004002
    2013-05-05 15:26:06:901  960 17f4 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x80004002
    2013-05-05 15:26:06:902  960 17f4 Setup FATAL: SelfUpdate check failed, err = 0x80004002
    2013-05-05 15:26:06:921  960 17f4 Agent   * WARNING: Skipping scan, self-update check returned 0x80004002
    If that is the case, then I would have expected CheckSUR to spot it - but it is a fairly limited tool in its way.

    The problem is that without some assistance from such tools, it's very difficult to pin down this error and attempt to fix it in a meaningful way.

    Please run the following commands, and post the results.

    Code:
     
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" /S
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" /S
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-w..pdateclient-activex_31bf3856ad364e35_0.0.0.0_none_62d84d22ab3b4066" /S
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-w..pdateclient-activex_31bf3856ad364e35_0.0.0.0_none_bef6e8a66398b19c" /S
     
    .
      My Computer


  5. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #95

    Nothing found.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #96

    Oh, b&gg$r!

    That almost certainly means that the only option left is a repair install
      My Computer


  7. Posts : 49
    Windows 7 Home Premium 64 bit sp1
    Thread Starter
       #97

    Okay, how do I do that? All the backup history, etc is erased. Do I need to buy the disc?
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #98

    butterflyred6

    Take a look here

    Repair Install

    If you don't have the disc take a look at this tutorial here

    Clean Reinstall - Factory OEM Windows 7

    Look at number one it has a link where you could download an Windows 7 SP1 iso file and burn it to a disc(DVD) or USB drive.

    Back up all of your data first . Just in case you have to do a Clean installation .
      My Computer


 
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