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Windows 7: Windows Update KB2840149 - Why was it required?

30 Apr 2013   #1

Windows 7 Home Professional 64bit
Windows Update KB2840149 - Why was it required?

Dear Forum,

I know that I am not going that well on computer issues.

I am just wondering on the difference on optional and important updates with regards to Windows.

I noticed that I only had one update that had to be uploaded. I usually have more than one.

I guess I am just curious.

Is it preferable or just up the OP on what they upload to the system. I noticed that when I had issues with N360 the customer service person installed all the remaining optional updates.

Thank you

My System SpecsSystem Spec
01 May 2013   #2

Microsoft Community Contributor Award Recipient


Microsoft uses different update classifications to rate the importance of the update. A critical update is usually meant to fix a security issue. Important updates usually fix non-security issues that can affect how a Microsoft product works. Microsoft recommends that critical and important updates always be installed. Optional updates are strictly user discretion. Nothing bad should happen if you choose not to install an optional update. I always recommend creating a restore point (at a minimum) before installing any updates just in case the update(s) break something. These two Microsoft articles explain a bit more.

Updates: frequently asked questions

Fast Facts About Microsoft Update

On April 9 (2nd Tuesday of the month, the regularly scheduled Patch Tuesday, when Microsoft releases it patches, hotfixes, etc) KB2823324 was one of the updates. On April 11 Microsoft announced that this update was causing issues for many people and recommended that it be removed. On or about April 23, Microsoft releasd KB2840149 which was a replacement for KB2823324. That might be the one update you received (instead of the usual multiple updates.)

KB2840149 - should it remove kb2823324 - Microsoft Community
My System SpecsSystem Spec
01 May 2013   #3

Windows 7 Home Professional 64bit

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {36054DB6-BE62-454B-A770-BBC2794F7F8E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered,
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{36054DB6-BE62-454B-A770-BBC2794F7F8E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2762683402-1606950202-3112341566</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCYB16KG</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>R0162Z7</Version><SMBIOSVersion major="2" minor="7"/><Date>20110913000000.000000+000</Date></BIOS><HWID>E91B0900018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>9CC727AF1159D88</Val><Hash>mFn5vVTocty5DxriELJLHWMMpkI=</Hash><Pid>89409-708-8208343-65576</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-1033-7600.0000-2562011
Installation ID: 003955636880632551301063036465494534280026656333623156
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/05/2013 9:33:56 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:9:2013 10:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value

I am sorry that I did not follow the rules for posting the above information - I did not know that was the proper way to present them.

I thank you for response. I was just confused about critical and optional updates, plus just the one that was recently installed.
My System SpecsSystem Spec


 Windows Update KB2840149 - Why was it required?

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