Unable to update Windows - Error code 800B0100


  1. Posts : 3
    Windows 7 Professional x64
       #1

    Unable to update Windows - Error code 800B0100


    Hi,
    I'm unable to update my Windows - Windows 7 Pro x64. An Error code 800B0100 always appear during update

    - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2789645)
    - Security Update for Windows 7 for x64-based Systems (KB2808735)
    - Security Update for Windows 7 for x64-based Systems (KB2813170)

    I tried disable the firewall and antivirus before update, but no use. I also tried download the files and update offline. But also failed.

    Please help. Thank you.
    Man
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    You have a very large number of file problems.
    From the CheckSUR log...
    Code:
    Unavailable repair files:
     winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.22191_none_ee82d75519cdb09a.manifest
     winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22210_none_6ebd48cf2b868ae6.manifest
     winsxs\manifests\amd64_netfx-system.design_b03f5f7f11d50a3a_6.1.7601.18027_none_8abae60415960968.manifest
     winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22209_none_17b2cef2ca377b92.manifest
     winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18043_none_14830bbdb30e2246.manifest
     winsxs\manifests\msil_system.design.resources_b03f5f7f11d50a3a_6.1.7601.22191_en-us_fefabb14d4f18b37.manifest
     winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18044_none_6e173b82127da724.manifest
     winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18043_none_214c9927e5a07856.manifest
     winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.18027_none_0548f35f002d38f9.manifest
     winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22209_none_1f92962d0066a978.manifest
     winsxs\manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22209_none_901677de18a58467.manifest
     winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22209_none_d139c7943b60a596.manifest
     winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22209_none_fcd1e4cbba5cfc7b.manifest
     winsxs\manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22209_none_6971452eab80a50e.manifest
     winsxs\manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22209_none_0d52a9aaf32333d8.manifest
     winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22191_none_72e0ff71d9629a76.manifest
     winsxs\manifests\amd64_netfx-system.design_b03f5f7f11d50a3a_6.1.7601.22191_none_73f4c9fa2f368109.manifest
     winsxs\manifests\amd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21417_none_e0ca214560fc4c2b.manifest
     winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18043_none_1ed7b60fe76ee441.manifest
     winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22209_none_c6e51d4206ffe39b.manifest
     winsxs\manifests\amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.22209_none_d31b1c8931ca7785.manifest
     winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22209_none_f27d3a7985fc3a80.manifest
     winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22209_none_153debdacc05e77d.manifest
     winsxs\manifests\amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22209_none_85c1cd8be444c26c.manifest
     winsxs\manifests\amd64_netfx-system.windows.forms_b03f5f7f11d50a3a_6.1.7601.18027_none_837258327b605fd2.manifest
     winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22209_none_22077944fe983d8d.manifest
     winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.18027_none_89a71b7bbfc222d5.manifest
     winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18043_none_16f7eed5b13fb65b.manifest
     winsxs\manifests\amd64_netfx-system.windows.forms_b03f5f7f11d50a3a_6.1.7601.22191_none_6cac3c289500d773.manifest
     winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18044_none_ca35d705cadb185a.manifest
     winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22210_none_cadbe452e3e3fc1c.manifest
     winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18043_none_d07ee7772268e05f.manifest
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
     servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
     servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
    There is surprisingly little amiss in the SFC results, but there a number of errors related to the above in the remainder of the CBS log.

    I'll post a fix protocol for the known errors a bit later - it may take some time to hunt them all down.

    With any luck, it should fix the system and allow Windows Update to function again.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - i13aa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder i13aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #4

    Based on your instruction, attached two new log files here.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Great! that's fixed all the repairable bits (the two remaining 'errors' are normal for IE10).

    Please run another SFC /SCANNOW and post the CBS.log file.
    If it tells you 'no problems found', go to Windows Update, and do a Check for Updates, and see what's found, then try installing them.
      My Computer


  6. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #6

    THANK YOU, Noel. It's work now. All windows update is successfully installed. Here is the CBS.log file.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Great!
    The SFC is clear - and at <3 minutes for a full scan, that's fast, even for SSD!


    Enjoy. :)
      My Computer


 

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