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IE 10 failed installation on Win 7 x64
Recently I attempted to install IE 10 on my windows 7 SP1 x64 machine.
Initial setup did not complete and error'd out with error code 9c59 when using windows update.
My system now thinks that IE 10 is installed but it is not.
Looking in "Turn Windows Features on or off" it shows "Internet Explorer 10"
Looking in "View installed updates" it shows "Windows Internet Explorer 9"
Looking in the CBS.log I see the following entries when I try to re-install IE 10
If I try to re-install IE 9 it says "Setup can't continue because a more recent version of Internet Explorer is installed on your computur.Code:2013-04-23 10:51:29, Info CBS Failed to find file: amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.16521_none_c566c98a0aaca096\IEShims.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS Failed to gather all missing files for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CSI 0000000e2013/4/23:14:51:29.537 CSI Transaction @0x1d03d40 destroyed 2013-04-23 10:51:29, Error CBS Failed to pre- stage package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS Perf: Stage chain complete. 2013-04-23 10:51:29, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS WER: Generating failure report for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: DISM Package Manager Provider 2013-04-23 10:51:29, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it... 2013-04-23 10:51:29, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it... 2013-04-23 10:51:29, Info CBS Reboot mark refs: 0 2013-04-23 10:51:29, Info CBS SQM: Reporting package change for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Stage, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 518, first merged sequence: 518 2013-04-23 10:51:29, Info CBS SQM: Upload requested for report: PackageChangeBegin_Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, session id: 142859, sample type: Standard 2013-04-23 10:51:29, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard 2013-04-23 10:51:29, Info CBS SQM: Reporting package change completion for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, current: Resolved, original: Resolved, target: Installed, status: 0x80070002, failure source: Stage, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 518, first merged sequence: 518 2013-04-23 10:51:29, Info CBS SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND] 2013-04-23 10:51:29, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND] 2013-04-23 10:51:29, Info CBS SQM: Upload requested for report: PackageChangeEnd_Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, session id: 142862, sample type: Standard 2013-04-23 10:51:29, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard 2013-04-23 10:51:29, Info CBS Enabling LKG boot option 2013-04-23 10:51:29, Info CBS Exec: End: nested restore point - complete. 2013-04-23 10:51:29, Info CBS Restored system sleep block state: 0x80000000 2013-04-23 10:51:29, Info CBS Exec: Processing complete. Session: 30294066_6530911, Package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Error CBS Failed to perform operation. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS Session: 30294066_6530911 finalized. Reboot required: no [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2013-04-23 10:51:29, Info CBS Session: 30294066_165631531 initialized by client DISM Package Manager Provider.
If I try to install IE 10 via Windows Updates, it fails with error 9c59, and the errors above are in the cbs.log.
If I try to install IE 10 using setup "IE10-Windows6.1-x64-en-us.exe", installation fails with same cbs.log entries.
Any help would be greatly appreciated, so I can complete the setup of IE 10.
Last edited by Brink; 02 May 2013 at 10:12. Reason: code box