New
#11
Please follow these steps:
Navigate to the following folder:
C:\Windows\Logs
- Right-click and on the CBS folder and select Copy.
- Minimise all open windows and right-click on your Desktop, then select Paste.
- Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
- A file, CBS.zip should appear on your Desktop.
Upload that file here in your next reply, and I'll ask NoelDP to look at it.