Cannot install IE10 on Windows 7 64 bit. Error Code 0x80070643

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  1. Posts : 6
    Windows 7 Professional 64 bit SP1
       #1

    Cannot install IE10 on Windows 7 64 bit. Error Code 0x80070643


    Hello, I have tried unsuccessfully to install IE10 on my Windows 7 64 bit system.

    First, I wanted to say that yes, I am planning on following the posting instructions (system update readiness tool, and SFC scan posts), but first, I wanted to introduce the problem that I am having.

    I was directed here after a search by this post: IE10 Installation Fails - Win 7 Pro 64-bit SP1 - Microsoft Community

    I have submitted my own question to Answers.microsoft.com and simply linking that will show you what I have already done rather than typing it all out. Here it is: IE 10 will not install on Windows 7 64 bit Professional with SP1 - Microsoft Community

    In this link you can see my error codes and whatnot. If you want me to post it all here, let me know.

    So, here I am. I will run the System Update readiness tool tonight when I leave (I am at work). But in the meantime, if there is anything else you want from me, please let me know.

    Thank you,
    Dan
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 6
    Windows 7 Professional 64 bit SP1
    Thread Starter
       #3

    OK, I have installed the SURT, and tried the installation again. Same problems as before.

    I then ran the SFC Scannow with no issues. Tried the installation again.....same problem.

    So, I am attaching the error codes that I have encountered and I am also attaching the CBS.zip file (be aware, the entire CBS Folder exceeded the 8.3 MB size limit, so I broke it up into two attachments, (CBS.zip and CBS_CAB.zip). The CBS.zip file contains the ".log" files, while the CBS_CAB.zip contains the ".cab" files.

    So, there you go.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    It never ceases to amaze me that people seem to think that the 643 error is specific to .NET - far from it (although .NET is one of the major causes for such errors).
    I have never yet seen a satisfactory explanation of what the error actually means, but I suspect that it's a compounded error, which involves registry corruption. Where it occurs in .NET, it's often cured by uninstalling and reinstalling .NET - which is not going to do anything for you in your situation.
    Both CheckSUR and CBS log are effectively error-free - which makes life very difficult, in terms of finding the cause (common, with 643 errors).
    I have read that some had success by uninstalling IE9, then reinstalling it, and then installing IE10 - it's certainly worth a try.

    What Anti-Virus are you using currently? - what AV's have EVER been installed on this machine?
      My Computer


  5. Posts : 6
    Windows 7 Professional 64 bit SP1
    Thread Starter
       #5

    The AntiVirus that is installed is the ESET endpoint antivirus. As far as I know it is the only one that has ever been installed on this machine.

    Unfortunately, I do not control what antivirus goes on this machine, since this is my work PC.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    ESET isn't known for causing problems.
    Your best bet is possibly to try the un install/reinstall of IE9
      My Computer


  7. Posts : 6
    Windows 7 Professional 64 bit SP1
    Thread Starter
       #7

    OK, so I uninstalled IE9, rebooted and ran windows update.

    There were three updates available:
    A security update for IE8
    IE9 installation
    IE10 installation.

    So, I installed the Security update for IE8 first, rebooted and then installed IE9........or I thought I was going to.
    I got an error when I tried to install IE9!!

    See the screenshots for the error.
      My Computer


  8. Posts : 6
    Windows 7 Professional 64 bit SP1
    Thread Starter
       #8

    Update!

    I tried again, and for some reason the IE9 install worked.
    Rebooted and ran windows update and only IE10 was there. Cross your fingers!
      My Computer


  9. Posts : 6
    Windows 7 Professional 64 bit SP1
    Thread Starter
       #9

    Nope. Same error as before.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    OK - now reboot, and run the Windows Update Instructions routine again.

    Also please post the windowsupdate.log file
      My Computer


 
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