Windows update and BITS missing

Your best option in that case is to run the CHKDSK in offline mode from a Repair Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

See if that works.

naveen89 said:

Kaktussoft said:

Command Prompt at Startup

Then

Code:

dir  C:
dir D:
dir E:

Now you know the drive letter of win7 partition. check it with checkdisk

Code:

chkdsk/f  Y:

Replace Y with actual drive letter.
Maybe better you check C,D,E,F (if they exist and are not DVD)
Still problems with chkdsk?

started safe mode with command prompt. Did dir c:. I only have one dir.
The did chkdsk.
Then restarted but chkdsk still failed at 5%.

Regards,

Command Prompt at Startup method ONE! Do chkdsk there
In normal win 7: Disk management shows only 1 partition, or more partitions??

Naveen what model Sony Vaio mate?? co if you haven't got any other choice a factory default or clean install looks likely

Hopefully you have stuff backed up.

in command prompt:

Code:

reg  query  HKLM\SYSTEM\CurrentControlSet\services\BITS\Parameters

Does it show this EXACTLY?

Code:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters
    ServiceDll    REG_EXPAND_SZ    %SystemRoot%\System32\qmgr.dll

Also run this bits.reg file. Reboot and start BITS in services.msc. It's called "Background Intelligent Transfer Service"

msconfig->tab services. Is "Background Intelligent Transfer Service" listed there? Is it checked or unchecked? Or both (2 entries)? Tip: Sort on Service column

naveen89 said:

The service is not listed in that tab.

Regards,

Post msconfig->tab general
Post msconfig->tab services. Sort by service name. And maybe scroll a bit downwards so I can see all starting with B

so post screenshots