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Windows 7 Build 7601 This copy of Windows is (not) genuine!? Help!
I sent my laptop off for a repair by the TechGuys @ PC World ages ago but now I keep the message that my Windows is counterfeit.
The TechGuys insist that they have not installed corrupt software and refuse to do anything more about it
Below are my system diagnostics:
I have tried to remove the sp1 that I saw on another post but received the following message : "Installer encountered error: 0x800736b3. The reference assembly is not installed on your system."Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-XFQDR-PJ794-8447M Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4= Windows Product ID: 00359-OEM-8992687-00304 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 100 Genuine Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{332EB7A7-332A-43F2-9CD1-8EBC9BDBD250}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8447M</PKey><PID>00359-OEM-8992687-00304</PID><PIDType>2</PIDType><SID>S-1-5-21-2620106703-1275669022-1269381020</SID><SYSTEM><Manufacturer>Advent </Manufacturer><Model>Roma </Model></SYSTEM><BIOS><Manufacturer>Phoenix </Manufacturer><Version>1.05AD</Version><SMBIOSVersion major="2" minor="5"/><Date>20090916000000.000000+000</Date></BIOS><HWID>1CBB3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGWIND7</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>208D953BCCF4F38</Val><Hash>MzRh9456kr+He53TQrqaGBAh1gA=</Hash><Pid>81602-924-8611311-68416</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs". Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80070005 Admin Service: Not Registered - 0x80070005 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAIAAQABAAIAAAABAAAAAgABAAEAeqh4ancWevBW2nC/pviq/1g1UiKAm0bK OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no Windows marker Windows marker version: N/A OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP INTEL CRESTLNE HPET INTEL CRESTLNE BOOT PTLTD $SBFTBL$ MCFG INTEL CRESTLNE SLIC DSGLTD DSGWIND7 SSDT BrtRef DD01BRT SSDT BrtRef DD01BRT SSDT BrtRef DD01BRT SSDT BrtRef DD01BRT
The problem is that I don't have the Windows 7 OS disc because it was pre-installed when I bought the laptop, so I'm left with this problem and no way to fix it other than spend more money buying a new OS and I simply don't have it.
Any help would be greatly appreciated so thank you in advance if you can help.
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