New
#101
Any more ideas? Not trying to be annoying, sorry If I am!
Any more ideas? Not trying to be annoying, sorry If I am!
Sorry about the delay...
I *think* this will work... :)
I've uploaded a file - cddfix.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21972
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file cddfix.reg
Now open an Elevated Command Prompt, and run the following command
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
(wait for the success message)
Then right-click on the cddfix.reg file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.
The run the CheckSUR tool again (there's a new version out - you should download a fresh copy!) and post the new CheckSUR log
here's the new logs. The update still wouldn't work! Thanks for your work!
CheckSUR is now clear.
Please run another SFC /SCANNOW and post the new CBS.log - we'll see if anything has changed there.
Here's the CBS.log file. Let me know if you need the whole folder! Thanks
Hmmm - there's nothing significant there that I can see.
Please upload the C:\Windows\windowsupdate.log file and I'll see if I can puzzle it out.
What's the current error code when you attempt the WU install?
It is Code 80073712. This is so frustrating!
This appears to be the critical error....
I assume that you attempted the install from WU? Please try downloading the Service Pack for manual install -Code:2013-09-06 07:38:28:260 964 c90 Handler Generating request for CBS update F9164872-3E27-4410-B4FC-038814549BB1 in sandbox C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5 2013-09-06 07:38:28:261 964 c90 Handler Selected payload type is ptExpress 2013-09-06 07:38:28:315 964 c90 Handler UH: DpxRestoreJob returned 0x80070002 2013-09-06 07:38:28:315 964 c90 Handler Detected download state is dsHavePackage 2013-09-06 07:38:42:021 964 135c AU Launched new AU client for directive 'Download Progress', session id = 0x1 2013-09-06 07:43:17:059 964 5e8 Handler FATAL: CBS called Error with 0x80073712, 2013-09-06 07:43:17:059 964 c90 Handler FATAL: UH: 0x80073712: Async stage operation failed in CUHCbsHandler::StageCbsPackage 2013-09-06 07:43:17:060 964 c90 Handler FATAL: Request generation for CBS update complete with hr=0x80073712 and pfResetSandbox=0 2013-09-06 07:43:17:060 964 c90 Handler FATAL: Error source is 106. 2013-09-06 07:43:17:060 964 c90 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80073712. 2013-09-06 07:43:17:060 964 c90 DnldMgr Error 0x80073712 occurred while downloading update; notifying dependent calls.
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Centre
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso
You can either create a disk, or extract the ISO using WinRAR or similar
yes, I tried from the WU. I tried your link and the one you called out, but it wouldn't run on my computer, I have 64-bit installed. I tried the one in the attachment and got a similar error message as from the WU.
Sorry - I pointed you at the universal installer, rather than the x64 file...
windows6.1-KB976932-X64.exe (on the same page)
Looks like you got the right one.
Please post the new WindowsUpdate.log file, and the CBS.log file - I'll see if there's anything there.