Windows 7 Professional 64bit Update Error Code 8007370B

NoelDP · 31 Jul 2013

OH - B&GG%R!

Let's have a look at the C:\windows\windowsupdate.log and see if it gives me some inspiration, or at least a clue.

also please post the CBS.log file, as it may show errors outside the SFC scan.

Spewdog989 · 31 Jul 2013

I'll post the CBS in a second

Spewdog989 · 31 Jul 2013

Here's CBS

Spewdog989 · 31 Jul 2013

Also, found this after attemping to update, seems there is a problem with one update in particular

NoelDP · 31 Jul 2013

From the CBS.log

Code:

 Line 162108: 2013-07-31 11:52:51, Error                 CSI    0000001d (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #250945# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd015001a]
 Line 162109: 2013-07-31 11:52:51, Error                 CSI    0000001e (F) HRESULT_FROM_WIN32(14098) #250800# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = sffdisk.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [91]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_sffdisk", rah = (null), manpath = [158]"\\?\C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a.manifest", catpath = (null), ed = 0, disp = 0)[gle=0x80073712]

I'll research that and get back to you..

Spewdog989 · 31 Jul 2013

Cool, you're awesome!

Spewdog989 · 02 Aug 2013

Thanks for all the help thus far. I am actually going out of town until the 22nd, So, I won't be able to work on my desktop until then. I will most assuredly bug you when I get home though! Thanks again!

NoelDP · 04 Aug 2013

It probably would have helped if I'd posted the full error sequence :)

Code:

2013-07-31 11:52:47, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: INF_sffdisk, PinDeployment: amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a
2013-07-31 11:52:47, Info                  CSI    0000001b Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [sffdisk.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral]) comp: (null) man: @0x92198e8
2013-07-31 11:52:47, Error                 CSI    0000001c@2013/7/31:18:52:47.883 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [71]"amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16438_none_00698d0a036fb7e7"[gle=0x80004005]
2013-07-31 11:52:51, Error                 CSI    0000001d (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #250945# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd015001a]
2013-07-31 11:52:51, Error                 CSI    0000001e (F) HRESULT_FROM_WIN32(14098) #250800# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = sffdisk.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [91]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_sffdisk", rah = (null), manpath = [158]"\\?\C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a.manifest", catpath = (null), ed = 0, disp = 0)[gle=0x80073712]

Please run the following commands, and post the results....

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16 438_none_00698d0a036fb7e7" /S
REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17 514_none_02618e7200897e0a" /S

REG UNLOAD HKLM\COMPONENTS

Spewdog989 · 20 Aug 2013

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16 438_none_00698d0a036fb7e7" /S

ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Compone
nts\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17 514_none_02618e7200897e0a" /S

ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.

This is what I got when I ran the commands. There were four prompts here right?

Thanks!

NoelDP · 20 Aug 2013

Yeah - but something introduced unwanted spaces in there....
try it with this set instead....

Code:

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7600.16538_none_00698d0a036fb7e7" /S
REG QUERY "HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_sffdisk.inf_31bf3856ad364e35_6.1.7601.17514_none_02618e7200897e0a" /S

REG UNLOAD HKLM\COMPONENTS
.