Windows 7 Professional 64bit Update Error Code 8007370B

Hmmm - here's an interesting set of errors from the CBS log

Code:

2013-09-08 08:32:45, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-09-08 08:32:45, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2013-09-08 08:32:45, Info                  CSI    00000004 No store version format found; DLL store format 0.0.0.6
2013-09-08 08:32:45, Error                 CSI    00000005@2013/9/8:15:32:45.243 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-09-08 08:32:47, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:47, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:47, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:47, Info                  CBS    Startup processing thread terminated normally
2013-09-08 08:32:47, Info                  CSI    00000006 No store version format found; DLL store format 0.0.0.6
2013-09-08 08:32:47, Error                 CSI    00000007@2013/9/8:15:32:47.800 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-09-08 08:32:48, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:48, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:48, Error                 CBS    SPI: (CSPICbsClient::Initialize:698)Failed to initialize session hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (CSystem::EnumerateCbsPackages:357)Failed to initialize CBS client hr=0x80073712
2013-09-08 08:32:48, Info                  CBS    SPI: Failed enumerating CBS packages
2013-09-08 08:32:48, Error                 CBS    SPI: (GetLatestVersionFromCBSStore:131)ATL exception hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (CSPCInstallTask::ApplicabilityScan:632)Failed to get latest version of Package_for_KB976902~31bf3856ad364e35~amd64~~6.1.1.17514 from the store hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1303)Failed in applicability check of task hr=0x80073712
2013-09-08 08:32:48, Info                  CBS    SPI: Ending Compatibility\Applicability scan
2013-09-08 08:32:48, Error                 CBS    SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x80073712
2013-09-08 08:32:48, Info                  CBS    SPI: Reporting Failed event
2013-09-08 08:33:34, Info                  CBS    SPI: SPInstall terminating, return code 0x3712
2013-09-08 08:33:34, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2013-09-08 08:33:34, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2013-09-08 08:33:35, Info                  CBS    SPI: Deleting directory: C:\938336902bdc07b38721e4cc\849af1f98cf334579fb96bf922.  ret=2
2013-09-08 08:42:48, Info                  CBS    Reboot mark refs incremented to: 1
2013-09-08 08:42:48, Info                  CBS    Scavenge: Starts
2013-09-08 08:42:48, Info                  CSI    00000008 No store version format found; DLL store format 0.0.0.6
2013-09-08 08:42:48, Error                 CSI    00000009@2013/9/8:15:42:48.390 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-09-08 08:42:48, Info                  CBS    Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Reboot mark refs: 0
2013-09-08 08:42:48, Info                  CBS    Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Idle processing thread terminated normally

Please run the following commands and post the results

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\CanonicalData
REG UNLOAD HKLM\COMPONENTS

That looks OK - let's back up one..
run these in an Elevated Command Prompt, and post the results.

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS
REG UNLOAD HKLM\COMPONENTS

You're right
Perhaps it's time for a deep dive into the COMPONENTS hive....
(Dunno how much I'll be able to see, but>>)


I need to have alook at your COMPONENTS registry hive



Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or SkyDrive) and post a link.

Ouch - it looks to me as if there are large chunks of the registry missing
I'm going to ask for a second opinion.

My second opinion has confirmed my suspicions - there is roughly half the data present in the COMPONENTS file that there should be.

There is no way that we can rebuild that much of it short of a repair install