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Windows 7: win 7 64 bit error code 800b0100

07 Jul 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - mccaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder mccaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Anak
All Windows patches include data for all SP levels below their design install, as well, so that they can cope with system down-dates if necessary - That's why you see cat/mum files with SP1 and possibly RTM as well as the default. (If the RTM entry is missing, I believe the update is uninstalled as well, if you uninstall SP1). This avoids the dll-hell that we used to get with updates in Win9x and early NT/XP



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07 Jul 2013   #12
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Noel,

In case marcencar has any questions:
  • marcencar can save the mccaa.zip file to his Desktop, and that becomes his default location. Correct?
  • Then he extracts to the desktop/default location.
  • Then copies the two files to their respective locations.
Thank you for the clarification on avoiding .dll-hell. I'm having a bit of trouble with my updates, but that's for another time, and a new thread.

Now its up to marcencar.


warning   Warning
Never, under any circumstances, follow the instructions posted to another user who appears to be having the same problem as you (unless specifically instructed to). Windows Update problems are very computer specific and following instructions made to another user will probably do more harm than good.

Source: Windows Update Posting Instructions
My System SpecsSystem Spec
08 Jul 2013   #13
marcencar

windows 7 home 64bit
 
 

sorry work has been crazy. i will be working on the fix.
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08 Jul 2013   #14
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

All good things take time....
My System SpecsSystem Spec
08 Jul 2013   #15
marcencar

windows 7 home 64bit
 
 

ok here are the logs.
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09 Jul 2013   #16
marcencar

windows 7 home 64bit
 
 

looks like it worked. thanks guys for the help!!!
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09 Jul 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - the remaining errors in the CheckSUR log are normal for a system with IE10 installed, and can be ignored.

Good luck!
My System SpecsSystem Spec
09 Jul 2013   #18
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Give it a little time, your SUR log still shows a couple of errors, hopefully Noel will see this and know if they can be ignored or not?
Code:
Summary:
Seconds executed: 478
 Found 13 errors
 Fixed 11 errors
  CSI Manifest All Zeros Total count: 2
  Fixed: CSI Manifest All Zeros.  Total count: 2
  CBS MUM Corrupt Total count: 11
  Fixed: CBS MUM Corrupt.  Total count: 9
  Fixed: CBS Paired File.  Total count: 9

Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
Did you run at least one SFC scan after you ran the SURT tool? See note in my #6 post.
I've gotten in the habit of running at least two SFC scans with re-starts after each when I'm doing machine maintenance, even if the first one showed no integrity violations.

When you're sure the SFC's are good, try checking for Updates, any errors? Errors or not, we'll need to see a new set of CBS and CheckSUR logs.


EDIT:

I see you beat me to it, Thanks Noel!
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 win 7 64 bit error code 800b0100




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