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Windows 7: IE 10 Update Failed - Windows 7 - Error Code 9C59

02 May 2014   #11

Windows 7 Home Premium 64 bit
IE 10 - Update failed

I ran the following in the command prompt as administrator in safe mode:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

I ran it for IE10, but I received an ERROR code saying
blah blah blah... Files of type Microsoft-Windows-InternetExplorer-*10.*.mum, do not exist.

I then ran it for IE9 and it processed the Windows Internet Explorer Packages with the exception of the following (you can see attached image for the command dialog):


When these files where run the Error Message came up "Access Denied".

I ran it in safe mode, since it would not run in normal Windows Mode. This may be due to the fact I have IE9 turned off. I have turned off IE on my computer since I'm tired of trying to update IE10 and now IE11. I no longer us IE.

FYI: I've been having issues with a virus that hijacked my google chrome and firefox web browser (isearch...). Is it possible that the virus is stopping the update? Based on my research was installed on my computer some time ago.

Sorry about taking so long to reply, but I have not made much progress. All the suggested fixes have not been working. I may just reformat the disk and reload all the software, especially since I found a virus on the computer.


Dennis S.

My System SpecsSystem Spec
06 May 2014   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

I have a nasty feeling that what you've done here is to totally trash the winsxs folder.
I also suspect that you may be making a rod for your own back by having a username beginning 'admin' - unless they've managed to fix them all, there were a number of bugs (in earlier versions of Windows) which meant that this effectively became the Administrator account (somehow - don't ask me how!) Certainly, it's not 'good practice' (whatever that means).
My System SpecsSystem Spec
06 May 2014   #13

Windows 7 Home Premium 64 bit
IE 10 Update Failed - Windows 7 - Error Code 9C59

That does not sound good. Perhaps it makes sense to rebuild the computer.

I had a reputable IT person build the computer, so I assumed it was OK to have the administrator as 'admin'.

My System SpecsSystem Spec


 IE 10 Update Failed - Windows 7 - Error Code 9C59

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