Win7 - Windows Update Error "Service is not running"

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  1. threemiffies
    Posts : 3
    Window 7 Home Premium 32bit
       New #1

    Win7 - Windows Update Error "Service is not running"


    Hello, can someone here please kindly help me with my problems re Windows Update ---

    I have tried to run Windows Update on my computer and received the following error message:

    Attachment 275428

    I have tried the Windows Update Troubleshooter for Windows 7 from "Windows Update Cannot Check For Updates" error message when you try to install updates and got this as a result:

    Attachment 275430

    showing that "Problems installing recent updates" is "Not fixed" and "Check for missing or corrupt files" is "Detected", while all the other problems are "Fixed".

    I have downloaded and tried to run the System Update Rediness Tool for "All supported x86-based versions of Windows 7" and got the error message "Installer encountered an error: 0xc8000222":

    Attachment 275431

    I have followed your posting instructions and performed and completed SFC scan:

    Attachment 275434

    and below is the CBS file from my computer:

    Attachment 275435

    It seems that my computer is missing Windows 7 Service Pack 1, but when I go to Service Pack Center - Microsoft Windows, it reccommends automatic installation of SP1 with Windows Update - which I can't seem to get running on my computer. It seems that you can also download from Microsoft site and manually install onto your computer but I am not sure if I should proceed to do that...


    Any help and suggestions would be greatly appreciated!
      My Computer
    Quote Quote

  3. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #2

    Farbar Service Scanner

    Click here Farbar Service Scanner to DOWNLOAD

    Place file into your desktop

    Place a check mark next to the following options

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender

    Press the Scan button

    Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

    Upload a File
    Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
      My Computer
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  4. threemiffies
    Posts : 3
    Window 7 Home Premium 32bit
    Thread Starter
       New #3

    Thanks for your reply!

    Here is the file:

    Attachment 275444
      My Computer
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  6. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #4

    The log looks good . Lets try this

    Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

    Input the commands one at a time and press [ENTER] after each command


    • Net stop wuauserv press [ENTER]
    • cd %systemroot% press [ENTER]
    • Ren SoftwareDistribution SoftwareDistribution.old press [ENTER]
    • Net start wuauserv press [ENTER]


    Try to run Windows Update again
      My Computer
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  7. threemiffies
    Posts : 3
    Window 7 Home Premium 32bit
    Thread Starter
       New #5

    It seems to be working now! Yay!! Thank you so much for your help
      My Computer
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  8. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #6

    You're welcome . Glad it got sorted out .
      My Computer
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  10. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #7

    Just to let you know you may delete the SoftwareDistribution.old folder .
      My Computer
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  11. motled
    Posts : 1
    Windows 7 Home Premium 64 bit
       New #8

    Win 7 Windows Update error


    VistaKing said:
    The log looks good . Lets try this

    Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

    Input the commands one at a time and press [ENTER] after each command


    • Net stop wuauserv press [ENTER]
    • cd %systemroot% press [ENTER]
    • Ren SoftwareDistribution SoftwareDistribution.old press [ENTER]
    • Net start wuauserv press [ENTER]


    Try to run Windows Update again
    I tried a dozen things and this solution worked! I registered just to be able to thank you. So, THANK YOU!
      My Computer
    Quote Quote

  12. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #9

    motled

    You're welcome. Glad it could help you fix your issue.
      My Computer
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  13. davereap
    Posts : 1
    windows 7 pro 64 bit
       New #10

    The same problem just came up on my laptop, after an update...
    so plus 1 ...on that the solution above works

    but after typing each line make sure it confirms the action you just typed...

    and at the end do a restart....
      My Computer
    Quote Quote

 
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