Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Not-genuine Windows label in System Properties

08 Jul 2013   #1

Windows 7 x64
Not-genuine Windows label in System Properties

Hi everyone,

I have a Windows 7 license from Dreamspark that I am trying to use on this computer. I used to get the warning in the lower right hand corner about it not being genuine, I entered the key and that went away. However, in my System Settings it still does not say "Genuine" -- just that it is activated and to ask for Genuine Windows.

I have Windows 7 Professional x64 with SP1.

Here is my MGADiag report:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-THPFX-8MTP7-RMCW6
Windows Product Key Hash: okUbHwgPebF6LJGB2x869jB/qa4=
Windows Product ID: 00371-701-3385995-06997
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {888FF0B1-6782-4620-9B92-E62D76BAEEE0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{888FF0B1-6782-4620-9B92-E62D76BAEEE0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMCW6</PKey><PID>00371-701-3385995-06997</PID><PIDType>5</PIDType><SID>S-1-5-21-1263677561-3265957092-1758069099</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20080710000000.000000+000</Date></BIOS><HWID>7BFF3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-701-338599-00-1033-7601.0000-1892013
Installation ID: 019325068594441134852871787436015263263335313184786424
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: RMCW6
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/8/2013 6:33:03 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  SSDT			PmRef		CpuPm

I have recreated the Licensing store on multiple occasions and this does not go away. Thoughts?

My System SpecsSystem Spec
10 Jul 2013   #2

Windows 7 x64

My System SpecsSystem Spec
10 Jul 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


I have asked NoelDP to take a look at your thread .
My System SpecsSystem Spec

10 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Try validating at using Internet Explorer - that should kick it into submission :)
My System SpecsSystem Spec
10 Jul 2013   #5

Windows 7 x64

I have tried that one. It downloads a file, running which just says "update completed" and then nothing happens - no "Continue" button or anything :/ The window just stays open until I close it.
My System SpecsSystem Spec
10 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Go to and see what it has to say
My System SpecsSystem Spec

 Not-genuine Windows label in System Properties

Thread Tools

Similar help and support threads
Thread Forum
Network ID greyed out on “system properties” Windows 7 Ultimate
Hello: I have three PC´s in my home office connected by a Network. On one of the PC´s, I see the Network ID is greyed out on “system properties”. I already have followed all the known troubleshoot procedures: 1. Enable Network Discovery 2. Uninstall, reboot and install Microsoft Networks...
Network & Sharing
how do i edit system properties windows 7 ultimate
need help on editing system system properties windows 7 ultimate and also how to delete email youtube video of what i need help with Lx79NQcqt8s
'Ask for genuine Microsoft Software' in My computer properties
Hey guys, I have a genuine copy of Windows 7 Home Premium but when I right click on 'My Computer' and go to 'Properties' I see this (image attached). Is this normal or is something wrong in my system? And when I go here (Genuine Microsoft Software), I get a message saying, "Because Windows...
Windows Updates & Activation
Add OEM Logo to Windows 7 System Properties
Found this in a book at Barnes & Nobles and decided to Google search it. How To Add An OEM Logo To Vista System Properties You can add your own logo to the System Properties window.
How to change Windows orb in System Properties?
How can I customize the orb in the System Properties? That is the orb I am talking about.

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:20.
Twitter Facebook Google+