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11 Jul 2013 | #1 |
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Cloned disk results in msg "This copy of windows is not genuine"
Hi,
I have a two-week old, custom built desktop with a genuine OEM version of Windows 7, operating Office 2010. The 'system' sits on an internal SSD and all my documents and files sit on a separate internal disk. One aspect of my backup and recovery strategy is to create a clone of both disks using Norton Ghost 15. These clone disks sit in one drawer each of my PC and can be easily removed and stored for emergency purposes. The idea is that if my PC is ever stolen etc., I have duplicate disks that I can use in a to-be-purchased PC, which will allow me to get back on board quickly. I have been using this strategy for years with my prior computer running XP (only one internal disk) and this all worked beautifully. However, this strategy has appeared not to work with the new computer and has caused a problem as follows. I first created a clone of the SSD and that completed without any errors. The next day, I tried to repeat this and I received a message 'Can't clone while Windows is running.' I realised from this and a bit of exploration that Windows had booted off the clone, rather than the SSD. In the process, the drive letters were swapped, but as the drives are different sizes, it was clear which was which. The guy who built the PC said that this happened because he had not stipulated a disk booting priority in the bios. Be that as it may, when I now try to start the computer with only the SSD in place, the computer goes through a bit of a process regarding my 'personal settings' and ends up displaying a blue screen with the message in the bottom right-hand corner: Windows 7 Build 7601 This copy of windows is not genuine. At this point I can't do anything. If I turn off the computer, insert the clone copy of the SSD into one of the desktop's drawers (so that both the SSD and the clone are connected to the motherboard) I can then start the computer. However, I want the SSD to be the one that boots and the clone to sit off somewhere safe and sound for an emergency. First I need to get the SSD working again. Any thoughts on how to get the copy of Windows 7 on the SSD recognised as genuine? Next, I need to sort out the boot priority and then see if a clone of the SSD will boot up if asked to (not automatically). My worry is that the clone will then show the message that its copy of Windows 7 is not genuine. Is this likely? If so, is there some way to overcome this? If not, then my recovery strategy is not viable and I'll need to do something else. It is not the only thing I do in case of an emergency, but I'm super cautious and like the option this aspect offers. I hope all this detail is okay. I'm not that computer savvy and don't know what detail will help and what detail is superfluous. Thanks in anticipation, Ann Below are the diagnostic results when I boot from the clone: Code:
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-V4DHH-TBMM4-XGVP7 Windows Product Key Hash: XVNN1gLwaZrHSXYHmFdT3X4q8EI= Windows Product ID: 00359-OEM-8704081-31699 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {90A2557B-93D8-4AAB-8D5D-77C892D9BBDB}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{90A2557B-93D8-4AAB-8D5D-77C892D9BBDB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XGVP7</PKey><PID>00359-OEM-8704081-31699</PID><PIDType>3</PIDType><SID>S-1-5-21-694101642-72839346-884240213</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7758</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.7</Version><SMBIOSVersion major="2" minor="7"/><Date>20121024000000.000000+000</Date></BIOS><HWID>68F03A07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00174-040-831699-02-3081-7601.0000-1782013 Installation ID: 019260472032102404555386896416229205852251484164425674 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: XGVP7 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 12/07/2013 10:51:27 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAln2UAZa9EsJGP8gbQEwCW7PGCmCWYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I FPDT ALASKA A M I SSDT Intel_ AoacTabl SSDT Intel_ AoacTabl SSDT Intel_ AoacTabl SSDT Intel_ AoacTabl DMAR INTEL SNB |
My System Specs![]() |
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12 Jul 2013 | #2 |
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I dont see an obvious problem with the MGADIAG report....was the report generated when you booted from the SSD that displays the non-genuine notification?
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My System Specs![]() |
12 Jul 2013 | #3 |
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Hi Golden,
Thanks for your reply. This diagnostic is from booting with the clone. The SSD won't boot, so not sure how to get diagnostics for it. Is there a way of getting diagnostics following the blue screen with the '...not genuine...' message? Cheers, Ann |
My System Specs![]() |
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12 Jul 2013 | #4 |
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When you boot from the SSD you get a blue screen with the non-genuine notification. This means that it has booted to Windows.....just run the MGADIAG report as normal once you have booted.
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My System Specs![]() |
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