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Windows 7 Build 7601 This copy of windows not genuine
I had an issue with my laptop where it wouldn't boot; I tried reinstalling the operating system and completely messed up the machine (don't ask me how, because I have no idea what went wrong) and so sent it to a shop to be fixed. I was told when I picked it up that it had been rebuilt and now have the PC telling me that the copy of windows I have is not genuine. The version of windows I have came with the PC as far as I know - I sent the PC away with my windows disks when it was being fixed. I have tried to find a way to activate it using the product key on the bottom of my PC, but there is no option to do this in Control Panel\All Control Panel Items\System. When I run slui.exe, I get this message:
0x80070422 - the service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
I have contacted the shop that rebuilt it for me, but they have not yet responded. I am not sure what has caused the error as it has only started doing this today and I have had it back for almost 2 weeks now. I don't know if it is relevant, automatic updates were turned off and wouldn't initially let me turn them back on (they are now on), also, the restore wizard will not run and have found no solution to this. My PC was overheating when playing games (got a few BSODs), and I hope that underclocking the GPU to fix this or the original BSOD was not the cause of these problems.
In short I have no idea what is wrong here.
In System under windows activation, it says:
Status Not Available
Product ID: Not available
Here is my MGADIAG report:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0x80070422 Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8= Windows Product ID: 00359-OEM-8992687-00015 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {6EA4E1FA-6D19-445A-A0BE-D31C541487AD}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{6EA4E1FA-6D19-445A-A0BE-D31C541487AD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3319042926-2513336005-101065848</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>RF511/RF411/RF711</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>14HX.M040.20111020.SSH</Version><SMBIOSVersion major="2" minor="7"/><Date>20111020000000.000000+000</Date></BIOS><HWID>B06E3A07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text. Error: 0x80070422 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0003000000000000 Event Time Stamp: 6:26:2013 12:20 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppsvc Tampered Service: sppuinotify HWID Data--> HWID Hash Current: NAAAAAEAAgABAAMAAAACAAAAAgABAAEAln2ELCxSKK2COoI2wCjKvjq/rmYgT9b1ZNsucw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC SECCSD LH43STAR FACP SECCSD LH43STAR HPET SECCSD LH43STAR MCFG SECCSD LH43STAR SLIC SECCSD LH43STAR SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist
I am not terribly good with computers (unless you count breaking them), so any help would be greatly appreciated!
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