Windows 7 Ultimate x64 SP1 install failure


  1. Kincaidious
    Posts : 5
    Windows 7 Ultimate x64
       New #1

    Windows 7 Ultimate x64 SP1 install failure


    Hello,

    I've encountered huge problem during SP1 install for Windows 7 x64 (Ultimate). CBS.log checked, I've also tried any tips found on forums around world. None worked.

    In CBS.log there are errors encountered concerning missing packages:

    Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.1.7600.16385
    Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    Error: CBS_E_INVALID_PACKAGE -> 0x800f0805.

    I believe that the 1st one is scanned by default (ServerCore concerns Win2008, am I right?), second of them - truly concerns Win7.

    Inspection so far:

    1) I've checked the contents of C:\Windows\servicing\Packages, copied the files from another machine (also Win7 x64 Ultimate) - packages: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum and Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat. Unfortunatelly - nothing changed. Still cannot install SP1.

    2) I've also copied file Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat, which originally was found in c:\Windows\system32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}. Again nothing changed. Still cannot install SP1.

    3) sfc /scannow shows no errors. System Update Readiness Tool also found nothing.

    4) I've tried to install SP1 through windows update, also from ISO image (offline package).

    5) curious fact is, that by running command dism /online /get-features I get strange manifest:

    Image Version: 6.1.7600.16385
    Package function list : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514

    Fact is, that Image version is different than Package version. I doubt it is normal, is it?

    6) as a tip - laptop had the system preinstalled (Home Premium version), I've upgraded it to Ultimate through Anytime Upgrade.

    Any help would be much appreciated, after n-days of trials - I've had enough. Because of the fact, that I did not receive any DVD with Windows 7 by default - full reinstall is not an option.

    Below is CBS.log attached.
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Create your own installation media (DVD or USB) using the Windows 7 SP 1 ISO available for download here:

    Microsoft

    Now perform a clean installation using this.
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  4. Kincaidious
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thank You for the tip and the link. It is not good news to me, as I would have to reinstall the system - however it is a solution though.
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Please follow the Windows Update Posting Instructions and post the requested data
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  7. Kincaidious
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Missing files


    Sorry, my bad - did not attach the needed files. Here they're. Any help is highly appreciated.
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    I *think* that these are the critical errors...
    Code:
    Line 2450: 2013-07-28 10:24:52, Error                 CBS    SPI: (CSPICbsClient::OpenPackage:227)Failed to open package with identity Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385 hr=0x800f0805
 Line 2453: 2013-07-28 10:24:52, Error                 CBS    SPI: (CSPICbsClient::OpenPackage:227)Failed to open package with identity Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.1.7600.16385 hr=0x800f0805
 Line 2457: 2013-07-28 10:24:52, Error                 CBS    SPI: (CSPCInstallTask::ApplicabilityScan:738)SP1 build 17514 pending install currently hr=0x80070bc9
    ... however, I also suspect that they are resultant errors rather than causes.


    Please open Event Viewer
    In the left pane, navigate to the Windows Logs
    right-click on Applications and select 'Save all events as...' save as Apps.evtx
    repeat for the System logs - save as Sys.evtx
    Compress both files, and attach to your reply.
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  10. Kincaidious
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    EventLog


    I've attached EventLog entries. I'm not sure but it may be localized to polish language, exactly as the system is set to.

    I also believe the problem is with package "Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385". ServerCore is, as I believe - part of server-side framework and is not directly causing the problem. I've also tried to copy the package files from another laptop - no use. So, in fact - Windows may not be scanning for the physical files, but maybe - try to scan other source (registry?)... But it is unknown for now.
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Interesting....

    The Allpication log is only 3 entries, of which the important one is this...

    Code:
    Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422
    The System log has only 5 entries....
    none of which are really informative.

    Please check the status of System Restore, and the Volume Shadow Copy Service
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  12. Kincaidious
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #9

    Hello again,

    I've checked system restore - it was off. I turned it on, but it proved to be no solution at all. About EventLog entries - I've cleared it before running SP1 installer, so that other hundreds of events wouldn't have darkened the picture.
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    System restore of itself is almost never a solution - but it can be an indicator.

    Please post a new set of event logs, without clearing first.
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