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#11
Here is the latest. I'll try to run SP1 again
Here is the latest. I'll try to run SP1 again
Well, I'm not sure what happened, but SP1 doesn't show up in the Updates window, but when I check the update history, it doesn't show success (failed)
So do I download the update manually and try to install it that way?
The CheckSUR scan is now clear :)
It's possible that SP1 is already installed - if you open up
Start : right-click on Computer and select Properties.
What does that show?
Do a manual Scan for Updates - what shows now?
It says Windows 7 Home Premium.
When I go to the Windows Update window it tells me "No important updates" (there are 3 optional updates, but are not relevant to this situation)
When I look at the update history it shows that SP1 failed 7/29/2013 (this was the last time it failed)
When I look at Installed Updates I see no listing for SP1.
Thanks for your help
OK it is now showing up in the update after doing a manual scan. Downloading now. I will post the results later.
Thank you again.
Well, maybe I was a little premature in calling success..... in the rebooting stage it went to "Preparing to configure Windows. Do not turn off computer."
It's been at this point for some 30 minutes now and hasn't budged. I hope it will get through this soon.
More than an hour later it appears to have just now finished the update.
We have success and now it is bringing in all the other updates that needed SP1 installed first.
Thank you again!