Win 7 Home Prem X64 Update:KB2676521,KB2813170,80004002

Hi malon,

Hmm, it shouldn't have done that!

1. Navigate to C:\Windows\SysWOW64 and double click on taskmgr.exe to run it. Keep this open but minimise it for the time being.
2. Run SFCFix until it crashes but leave the "SFCFix has stopped working" message on the screen.
3. Go back to the Task Manager we opened earlier and click on the Applications tab, then right-click on SFCFix.exe and select Create Dump File.
4. When it finishes processing the file, it will tell you where the dump was saved. Copy (Ctrl+C) this file and Paste (Ctrl+V) it onto your Desktop.
5. Right-click on it, click Send To > Compressed (zipped) folder then attach this to your next post please!

Tom

Not to intrude here, but Wouldn't it better and faster to do a Repair Install ? Just my opinion.
You won't lose any files, and have a fully properly functioning Windows 7.

Op can do whatever they wish, and I wish to thank tom for sticking with him this far. Good job man :)

andrew129260 said:

Not to intrude here, but Wouldn't it better and faster to do a Repair Install ? Just my opinion.
You won't lose any files, and have a fully properly functioning Windows 7.

Op can do whatever they wish, and I wish to thank tom for sticking with him this far. Good job man :)

I've been working with Windows Updates for roughly a year and in that time, I've never once been able to track down the cause of an 0x80004002 error, despite how many fixes I try and registry keys I look at. It's quite a common error so I'd really like to know how to fix it rather than resort to a repair install whenever I run into one :) But, I do understand that it is quite a tedious process and the last thing I'd want to do is to waste malon15's, or anyone else's, time, so I always fall back on a repair install if my failed attempts to fix it get too time consuming. This is the last chance of a fix, and I'm actually really hopeful about this one, but if this fails then it's repair install time I'm afraid

malon015 said:

SFCFix.zip was 19M so too big to attach. Uploaded to Sendspace. Not sure this link will work so let me know.
Download SFCFix.zip from Sendspace.com - send big files the easy way

Thanks, that's perfect! I will get back to you later with a fix :)

Tom

Ah okay, I hear you man. I hope you can figure it out. I wasn't aware of that.
Good luck!

By the way, I wasn't trying to say you were wasting his time. Hope I didn't offend you.

andrew129260 said:

Ah okay, I hear you man. I hope you can figure it out. I wasn't aware of that.
Good luck!

Thanks! I'm gonna need it

By the way, I wasn't trying to say you were wasting his time. Hope I didn't offend you.

Oh, I know! It's so easy to misunderstand, and to be misunderstood, when it's just text on a screen :)

I know! It is one of the few bad things about the internet...

Anyways,

Hi malon,

Modify Registry Permissions

1. Click on the Start button and in the search box, type regedit
2. When you see regedit on the list, right-click on it and select Run as administrator.
3. In the left hand panel of regedit, you will see a list of registry keys. Navigate to the following key, right-click on it and select Permissions...:
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
   
   
4. Click Advanced.
5. Under the Owner tab, click Edit.
6. Click "Other Users and Groups".
7. Click Advanced.
8. Click "Find Now".
9. Scroll down and double click on Everyone.
10. Click OK.
11. Put the check in "Replace owner on subcontainers and objects", click Apply then change to the Permissions tab.
12. Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
13. Click Edit (now on the standard file Property window under the Security tab).
14. Click Add.
15. Click Advanced.
16. Click "Find Now".
17. Scroll down and double click on Everyone.
18. Click OK.
19. Single click on Everyone and then tick the "Full Control" box under Allow.
20. Click OK TWO times.
    
    Download the attached file, Fix.reg, and save this to your Desktop. Double-click on Fix.reg and accept any warning about merging the file with your registry.
    
    Finally:
    
21. Navigate to the following key, right-click on it and select Permissions...:
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
    
    
22. Click Advanced.
23. Click on the Permissions tab (should be the default tab).
24. Select and click Remove on the ALLOW: Everyone entry you just added.
25. Click OK.
26. Go to Owner tab.
27. Click Edit.
28. Click "Other Users and Groups".
29. Paste in "NT Service\TrustedInstaller"
30. Click OK.
31. Put the check in "Replace owner on subcontainers and objects".
32. Click Yes on any message boxes which pop-up.
33. Click Continue on any Access is Denied messages.
34. Click OK out of the final message box.
35. Click OK out of everything.

malon015 said:

After all of that, I was soooo optimistic. See screenprints. Same error. Is there any .LOG or addtional screenprint i could provide you to insure all of the above corrective steps were completed? There was an occassion or two where things didnt go exactly as expected. As an example, I never had to accept any warning about merging?

Before we completely throw the towel in, let's check my fix is in place because it should have asked you to confirm whether you want to merge the registry file. Can you repeat these instructions please?

Win 7 Home Prem X64 Update:KB2676521,KB2813170,80004002

It will collect the required data.

Tom