I get error 9C59 when updating Internet Explorer 10 for Windows 7 for


  1. Posts : 5
    64 bit
       #1

    I get error 9C59 when updating Internet Explorer 10 for Windows 7 for


    I get error 9C59 when updating Internet Explorer 10 for Windows 7 for x64-based Systems
    Please help every time my computer is going to do an update I get this:
    Internet Explorer 10 for Windows 7 for x64-based Systems
    Installation date: ‎8/‎6/‎2013 4:10 PM
    Installation status: Failed
    Error details: Code 9C59
    Update type: Important
    Internet Explorer 10 is fast and fluid, and lets your websites shine and perform just like native apps on your PC. Internet Explorer 10. Fast and fluid for Windows 7.
    There is approx. 18 of this telling me they Failed, Please Help
    Lidia
    Last edited by Woman2cute; 07 Aug 2013 at 14:44.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 5
    64 bit
    Thread Starter
       #3

    Hi Noel.

    I did an edit on the first message, I had forgoten to uload the CBS.zip so I just did it hope this helps you in helping me.

    Thank you

    Lidia
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Both CheckSUR and SFC logs are clear - but there are some background errors in the CBS log.
    Code:
    2013-08-05 16:48:52, Info                  CSI    00000024 Component change list: 
    2013-08-05 16:48:52, Info                  CSI    00000025 Couldn't find the hash of component: Microsoft-Windows-IE-IEShims, Version = 10.2.9200.16635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\0c6d6271c492dbe94a394913ac537a1c5f63d3eb621657efcd2dea91c44fac18.cat".
    2013-08-05 16:48:52, Error                 CSI    00000026@2013/8/5:23:48:52.017 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
    [gle=0x80004005]
    2013-08-05 16:48:54, Error                 CSI    00000027 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #220995# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
    2013-08-05 16:48:54, Error                 CSI    00000028 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #220994# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
    2013-08-05 16:48:54, Error                 CSI    00000029 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #220993# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
    2013-08-05 16:48:54, Error                 CSI    0000002a (F) CRYPT_E_NOT_FOUND #220745# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
    2013-08-05 16:48:54, Error                 CSI    0000002b (F) CRYPT_E_NOT_FOUND #220222# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
    2013-08-05 16:48:54, Error                 CSI    0000002c (F) CRYPT_E_NOT_FOUND #220221# 4008988 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
    [gle=0x80092004]

    Please upload your C:\Windows\windowsupdate.log file - hopefully it will have some more detail on that
      My Computer


  5. Posts : 5
    64 bit
    Thread Starter
       #5

    Hope this is what you what?
      My Computer


  6. Posts : 5
    64 bit
    Thread Starter
       #6

    Windows update


    I hope that this is what you’re asking for?

    Attachment 280443


    Thank you,
    Lidia
      My Computer


  7. Posts : 5
    64 bit
    Thread Starter
       #7

    Please help me Noel


    Still having problems with the updates I did upload C:\Windows\windowsupdate.log did you get it

    Your assistance with this is greatly appreciated.

    Thank you
    Lidia
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Sorry about the lack of response! :blush:
    Yes I got the file, and it is the one I wanted, but I'm afraid that my skills in reading I are fairly limited.
    Here's one of the error sets....
    Code:
    2013-08-07 13:13:12:520 7384 14e0 Handler :: START ::  Handler: Command Line Install
    2013-08-07 13:13:12:520 7384 14e0 Handler :::::::::
    2013-08-07 13:13:12:520 7384 14e0 Handler   : Updates to install = 1
    2013-08-07 13:14:42:547 7384 14e0 Handler   : WARNING: Command line install completed. Return code = 0x00009c59, Result = Failed, Reboot required = false
    2013-08-07 13:14:42:548  284 1d78 AU >>##  RESUMED  ## AU: Installing update [UpdateId = {5F84379F-7C14-472F-B560-62A0CDEC6F31}]
    2013-08-07 13:14:42:548  284 1d78 AU   # WARNING: Install failed, error = 0x80070643 / 0x00009C59
    2013-08-07 13:14:42:548 7384 14e0 Handler   : WARNING: Exit code = 0x8024200B
    2013-08-07 13:14:42:548 7384 14e0 Handler :::::::::
    2013-08-07 13:14:42:548 7384 14e0 Handler ::  END  ::  Handler: Command Line Install
    As you can see, there's not a lot of detail to go on

    Since this appears to happen with a number of the updates, it may be worth clearing the SoftwareDistribution folder...


    This could be due to corruption in the SoftwareDistribution folder - the problem with that the conventional cure can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

    Open an Elevated Command Prompt
    Run the following commands

    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV

    wait 15 minutes, and reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

    Install only the oldest update found - and reboot once installed
    then go back to Windows updates and install the others.
      My Computer


 

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