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Windows7 updates keep failing
Hello all,
This is my first post and I am not a techie, so I hope someone can help?
Every time I try to install windows updates they keep failing. Microsoft Office updates seem to install successfully, but Windows updates all fail.
This has been happening for months and I have tried advice from other forums, but with no luck.
I have:
1) installed the System Update Readiness Tool
2) run sfc /scannow
3) created the CBS zip file (please see attached)4) The error codes I get are mainly 80071A91, but some have codes 9C47 & 643 - please seeattached
Each time I shutdown, it says installing 1 of 4 (or 3, 5, 6 etc, ) and seems to go through OK, but when I check they have all failed. According to the summary on Windows update, 46 have failed.
I have tried to install manually and I get the same problem - each look like they are installing, but just fail.
I tried to go back to a system restore point, but it just fails (it seems I cannot actually create a succesful Restore Point) - this may be related or a separate issue.
I am running Windows 7 Home Premium, Service pack 1 64Bit. IE9 (IE10 update is one of them that is failing)
I also use Chrome and Firefox.
My desktop is an Acer i7-2600 3.4GHz with 8GB RAMI use McAfee and it is fully up to date and I have done a full scan.
Please can anyone help suggest how I can fix this as I am really worried that I can no longer install the updates.
Many thanks
Paul.