Update for Windows 7 for x64-based Systems(Error code 80242016)


  1. Katrinna
    Posts : 1
    Windows 7 Enterprise x64
       New #1

    Update for Windows 7 for x64-based Systems(Error code 80242016)


    I can't shut down my pc, it goes in log off mode => shut down and remains like this indefinitely. I can only shut down the pc properly in safe mode. I think the problem is with the windows update installation. I downloaded the update from the microsoft site to try and install it manually but it can't be installed in safe mode, and in normal mode it requests restart to complete and the restart never works, please help me!!!

    Details:
    Update for Windows 7 for x64-based Systems (KB2533552)
    Installation status: Failed Error details: Code 80242016 Update type: Important
      My Computer
    Quote Quote

  3. YoYo155
    Posts : 3,056
    Windows 10
       New #2

    It seems like you have a software preventing Windows from shutting down properly.
    Follow this tutorial and (you can do it in safe-mode as well) in-order to achieve a clean startup,
    in-order for the changes to take place you need to restart the PC after completing,
    once booted wait a couple of minutes for the OS to boot-up completely and shutdown Windows normally.
    If that does it great, if not report back.

      My Computer
    Quote Quote

  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer
    Quote Quote

 

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