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22 Aug 2013 | #1 |
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Error code 9c59 and 0x80070643 when installing IE10 in Win 7 64-bit
Hi guys,
I am getting the error 9c59 when installing IE 10 in Windows 7 Home Premium 64-bit. In event viewer the error code 0x80070643 is shown, reading up on this Microsoft suggests it has something to do with .net framework 4 and that this should have a repair install run. I did this but it made no difference. I have run the SFC scan and added the logs as suggested. Please help guys, I really don't want to have to re-install. Regards Trev Update: I have just tried to uninstall IE 9 but this failed. |
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23 Aug 2013 | #2 |
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Anybody?
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23 Aug 2013 | #3 |
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Here is another set of logs, I tried again this morning.
There are some IE10 install logs here too. |
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23 Aug 2013 | #4 |
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The background CBS.log reveals the following error - amongst others....
Code:
2013-08-23 08:58:11, Info CBS Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64, PinDeployment: amd64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_8.0.7601.17514_none_c6a79c0da6ac8a8c 2013-08-23 08:58:11, Error CSI 0000010c@2013/8/23:07:58:11.189 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null) [gle=0x80004005] 2013-08-23 08:58:17, Error CSI 0000010d (F) STATUS_SXS_ASSEMBLY_MISSING #686580# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c] 2013-08-23 08:58:17, Error CSI 0000010e (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #686465# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment, Version = 8.0.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514.Internet-Explorer-amd64", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701] 2013-08-23 08:58:17, Info CBS Failed to pin deployment while resolving Update: Internet-Explorer-amd64 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2013-08-23 08:58:17, Info CBS Failed to resolve item[0] in Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2013-08-23 08:58:17, Info CBS Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2013-08-23 08:58:17, Error CBS Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] |
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23 Aug 2013 | #5 |
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Hi Noel,
Thanks for that. Unfortunately the customer who's computer this was has come and picked it up. Other Windows updates ran fine and she didn't use Internet Explorer anyhow. Thanks for your time. Trev |
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