Windows 7: Error code 9c59 and 0x80070643 when installing IE10 in Win 7 64-bit

revsie · 22 Aug 2013

Hi guys,

I am getting the error 9c59 when installing IE 10 in Windows 7 Home Premium 64-bit.

In event viewer the error code 0x80070643 is shown, reading up on this Microsoft suggests it has something to do with .net framework 4 and that this should have a repair install run. I did this but it made no difference.

I have run the SFC scan and added the logs as suggested.

Please help guys, I really don't want to have to re-install.

Regards

Trev

Update:

I have just tried to uninstall IE 9 but this failed.

revsie · 23 Aug 2013

Anybody?

revsie · 23 Aug 2013

Here is another set of logs, I tried again this morning.

There are some IE10 install logs here too.

NoelDP · 23 Aug 2013

The background CBS.log reveals the following error - amongst others....

Code:

2013-08-23 08:58:11, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64, PinDeployment: amd64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_8.0.7601.17514_none_c6a79c0da6ac8a8c
2013-08-23 08:58:11, Error                 CSI    0000010c@2013/8/23:07:58:11.189 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2013-08-23 08:58:17, Error                 CSI    0000010d (F) STATUS_SXS_ASSEMBLY_MISSING #686580# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2013-08-23 08:58:17, Error                 CSI    0000010e (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #686465# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment, Version = 8.0.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514.Internet-Explorer-amd64", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2013-08-23 08:58:17, Info                  CBS    Failed to pin deployment while resolving Update: Internet-Explorer-amd64 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-08-23 08:58:17, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-08-23 08:58:17, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-08-23 08:58:17, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

I need to do some research and work out how best to resolve this - back later.

revsie · 23 Aug 2013

Hi Noel,

Thanks for that.

Unfortunately the customer who's computer this was has come and picked it up.

Other Windows updates ran fine and she didn't use Internet Explorer anyhow.

Thanks for your time.

Trev