Unable to do Windows Update.

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  1. Posts : 318
    Genuine windows 7X64
       #1

    Unable to do Windows Update.


    Hello Every one, recently i have noticed that i am unable to do a windows update. i have been able to do then before without a problem, my windows OS is genuine, i have also noticed that my Outpost has also stopped working ( and unable to go the the outpost web site. )along with my Chrome Browser. i cannot view my recent updates either, I have done several restarts but to no avail. any ideas on why i am unable to do windows updates ?

    Thanks in advance
      My Computer


  2. Posts : 20
    Windows 7 Pro x64 SP1
       #2

    Did you try a system restore?
      My Computer


  3. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #3

    Hi there,run this file
      My Computer


  4. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #4

    Hello again, no i have not run System restore. and i can only go as far back as 8/19 2013. Also that link is not working

    Thanks
      My Computer


  5. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #5

    Pantz said:
    Hello again, no i have not run System restore. and i can only go as far back as 8/19 2013. Also that link is not working

    Thanks
    Do you mean you were unable to download "Fix It" tool from the above link? Or did you try the tool and still cannot update Windows?
      My Computer


  6. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #6

    Hello again, i was unable to download the Fix it tool.
      My Computer


  7. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #7

    Hi, see this article: Windows Update error 80070422
      My Computer


  8. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #8

    Hello Again, ummm seems like i can not access any thing on the Microsoft page ?

    thanks
      My Computer


  9. Posts : 20
    Windows 7 Pro x64 SP1
       #9

    Can you access any web pages?
      My Computer


  10. Posts : 318
    Genuine windows 7X64
    Thread Starter
       #10

    Hello Again, after doing several hours of research i found out that i have Malware on my PC . after doing a System restore to a week ago , i was now able to access Microsoft web site, but i was still having some issues like, unable to move from tab to tab on my browser ( Firefox ), and when i click on a folder to open it, there was a significant delay in opening the folder.

    i then ran malaware bytes which found the PUP.Optional.Tarma.A. plus some other malware.

    The question is now is how do i remove all the instances ? any suggestions are welcomed.

    Thanks in advance
      My Computer


 
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