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Windows 7: Update kb2859537 - cannot boot in normal or safe mode

30 Aug 2013   #11

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64

I would try this:

If you have space, reinstall win 7 from the iso, without formatting, that should put your existing stuff into windows.old. You should be able to boot into the new installation and get your data out of the windows.old folder.

My System SpecsSystem Spec
30 Aug 2013   #12

Windows 7 Home Premium 64bit

Forgot to add that when I boot normally I get this message: "the user profile service failed the logon."

Otherwise I've tried to run wusa.exe in safe mode with cmd to remove the update even though DISM didn't see it (who knows) and so far it looks like cmd is useless in here.
My System SpecsSystem Spec
30 Aug 2013   #13

Windows 7 Home Premium 64bit

Thanks for the response, I'll definitely try that!
My System SpecsSystem Spec


 Update kb2859537 - cannot boot in normal or safe mode

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