Error 800b0100 - windows update

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  1. Posts : 6
    win 7 home premium 64bit
       #1

    Error 800b0100 - windows update


    When trying to update windows 7, i get the above error and it fails to update 3 files KB2832414, KB2834886, KB285085. I have also tried to download these seperatly but they also fail to install, the windows fixer doesn't solve the problem either, I have tried may thing most of which i cant , and am hoping you can help me solve this issue.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Your problem is cause by thse missing/corrupt files....
    Code:
    Unavailable repair files:
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
     servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
     servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
     servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
     servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
     servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
     servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
     servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
     servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
     servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
     servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
    I'll post a fix protocol a bit later.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - dc6aa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder dc6aa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 6
    win 7 home premium 64bit
    Thread Starter
       #4

    Copied the files as said above rerun the program , now computer won't start up, won't repair start up using windows 7 install disk, and won't do a system restore!
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    OUCH!
    That should not have happened.
    What exact messages are you getting from your attempts to boot?
      My Computer


  6. Posts : 6
    win 7 home premium 64bit
    Thread Starter
       #6

    Have just managed to get it to boot, it was trying to start up but then looping no message being displayed, reun and file attached
    Last edited by dcutts666; 03 Sep 2013 at 15:43.
      My Computer


  7. Posts : 6
    win 7 home premium 64bit
    Thread Starter
       #7

    its the update KB2850851 that auto installed that made my computer crash and not start up
      My Computer


  8. Posts : 6
    win 7 home premium 64bit
    Thread Starter
       #8

    the blue screens states error code c000021a
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    The CBS.log contains the following errors...
    Code:
    2013-09-03 21:41:14, Info                  CBS    Read out cached package applicability for package: Package_for_KB2809900~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
    2013-09-03 21:41:14, Info                  CBS    Session: 30320869_4007329027 initialized by client WindowsUpdateAgent.
    2013-09-03 21:41:15, Info                  CBS    Warning: Unrecognized packageExtended attribute.
    2013-09-03 21:41:15, Info                  CBS    Read out cached package applicability for package: Package_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
    2013-09-03 21:41:15, Info                  CBS    Session: 30320869_4014037039 initialized by client WindowsUpdateAgent.
    2013-09-03 21:41:15, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2013-09-03 21:41:15, Info                  CBS    Session: 30320869_4014037040 initialized by client WindowsUpdateAgent.
    2013-09-03 21:41:15, Info                  CBS    Warning: Unrecognized packageExtended attribute.
    2013-09-03 21:41:17, Info                  CBS    Read out cached package applicability for package: Package_for_KB2785220~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
    2013-09-03 21:41:17, Info                  CBS    Session: 30320869_4029325066 initialized by client WindowsUpdateAgent.
    2013-09-03 21:41:17, Info                  CBS    Warning: Unrecognized packageExtended attribute.
    I have to admit I'm not sure how best to deal with this type of error - we don't see it often, and there' are no standard tools for them.

    I'll see what I can come up with - Shout if you haven't heard by Saturday.
      My Computer


  10. Posts : 6
    win 7 home premium 64bit
    Thread Starter
       #10

    shout :)
      My Computer


 
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