Windows 7 update fails. No error code

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    That's normal.
    All I can think is to clear the various stores, and see if that helps.
    We'll do it one at a time...

    Please run thefollowing commands in an Elevated Command Prompt



    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC




    once complete,leave the system alone for at least an hour to rebuild the database, thenreboot.

    Note that this may delete your Update History - but all updates will remaininstalled, and can be viewed in the Installed Updates listing.


    After the reboot, do a new manual Check for Updates - what happens?
      My Computer


  2. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #12

    Sorry, same as before. Updater just sits there with the green bar panning from left to right.
    I only let it run for about 10 minutes this time (it is 2AM!).
    There was some additional internet activity as before.
    Tomorrow I will let it run longer, but I have my doubts anything has changed.
    The file catroot2 was not recreated even after an hour +.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    AH - that may give us a clue...

    Please run the following commands - what happens?


    NET STOP CRYPTSVC

    esentutl /p%systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

    NET START CRYPTSVC

    - post the results
      My Computer


  4. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #14

    Just in case, I ran Check for Updates for over 3 hours this morning with no success.
    The esentutl attempt failed, screen shot attached.
    Note, after renaming, catroot2 was not re-created, it does not exist.
    Could there be some service that should be running that somehow has been disabled, but does not affect anything else?
    Last edited by pjaj; 10 Sep 2013 at 13:55.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    If the catroot2 folder is completely missing, then there are serious problems with the OS, and it may be better to contemplate a repair install.
      My Computer


  6. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #16

    I was thinking the same, but hoping I wouldn't have to. I have a lesser problem that I've been ignoring, the indexing service won't run either and hasn't for a long time. I'll try the repair installation soon. Failing that it's reformat the C drive and completely reinstall, but that would involve all the aggro of reinstalling all my other software.
      My Computer


 
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