Windows 7 Home Premium Validation errors..

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Asus machines usually come pre-installed with an AV - can you remember which one?
    You should run the AV manufacturer's cleanup tool after uninstalling it...
    If you didn't do it then (or don't remember), then run it now.
    You can run all of these, if you can't remember which was installed...


    Download theMcAfee removal tool from:



    http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe



    Click Save, andsave the file to a folder on your computer.

    Navigate to thefolder where you saved the file.

    right-click onMCPR.exe and select 'Run as Administrator' to run the removal tool.



    when complete,reboot.



    Download theNorton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home



    Close all otherprograms, then run the tool. When it's complete, reboot the machine whether it asks for it or not.



    Afterthe reboot, open an Elevated Command Prompt, and run the following command



    NETSH WINSOCK RESET



    You'llbe advised to reboot - do so.



    Download the AVGRemover from here

    http://www.avg.com/us-en/utilities

    Follow theinstructions for running it, and then reboot the machine (whether it asks forit or not, and whether the program rebooted already or not).


    Also, next time it flags as non-genuine, run the MGADiag report WITHOUT re-activating, and post it - then wait for a response again without re-activating, and we'll see if we can pin the error down.

      My Computer


  2. Posts : 14
    Windows 7 Home Premium 64x
    Thread Starter
       #12

    Thank i'll give that a try now I think it came with Nortan but I never used it, if i didn't mention the laptop is a UL80VT. But i'll go ahead and try now and let you know :)
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 64x
    Thread Starter
       #13

    But in saying that being a new HDD will this solve the problem as technically there has never been any of these anti virus's installed on this hard drive
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Depends how you installed the OS - if you used the manufacturer's Recovery media, then it's likely to have reinstalled the AV, at least partially.
    If you cloned the old to the new, then the original dregs will still be present.

    If you used a downloaded or retail DVD, then it shouldn't have any AV present.
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 64x
    Thread Starter
       #15

    Downloaded windows home premium and burnt it onto a cd and used the cd key on the bottom of the laptop :)
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    In that case, unless you installed an AV before MSE, then you can ignore it :)

    Probably the best thing to do then is a general file and disk check...


    Please run a full CHKDSK and SFC scan....



    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



    At the Command prompt, type



    CHKDSK C: /R



    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, pressEnter, and then reboot.



    The CHKDSK will take a few hours depending on the size of the drive,so be patient!



    After the CHKDSK has run, Windows should boot normally (possiblyafter a second auto-reboot) -

    then run the SFC.



    SFC -System File Checker -Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



    At the Command prompt, type



    SFC /SCANNOW



    and hit the Enter key



    Wait for the scan to finish - make a note of any error messages -and then reboot.





    Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your reply



    Post a new MGADiag report with details of any error messagesencountered.
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64x
    Thread Starter
       #17

    So I did everything as said. The scan said no verification issues at all and I have attached the CBS log.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    There are a huge number of minor errors in the background log -

    Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)



    Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.

    The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file



    Then zip theCheckSUR.log and upload it to your reply.

      My Computer


  9. Posts : 14
    Windows 7 Home Premium 64x
    Thread Starter
       #19

    Is that link you gave me directly to the checksur? I think I downloaded the right thing it says its installing a hotfix and it looks like its hung but i haven't closed it, just waiting for it.
      My Computer


  10. Posts : 14
    Windows 7 Home Premium 64x
    Thread Starter
       #20

    Here I think this is the right info you need just let me know if its not.
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:09.
Find Us