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Windows 7: Windows 7 Home Premium Validation errors..

06 Sep 2013   #1

Windows 7 Home Premium 64x
Windows 7 Home Premium Validation errors..

Hey guys new to the forums and have been searching through them trying to find a solution for the past few weeks.

Basically I have an Asus laptop that had a hard drive failure a little while ago and I was forced to replace the drive. In doing this I had to reinstall windows 7 using a copy from a friend as I never had one since it came with my laptop. The key is printed on the bottom which I typed in, it installed everything was fine for say a week. Now it wants me to validate, i've done this probably 5 times already using the automated phone system over the past 2 weeks and it just keeps coming back.

Well now i've given up activating it and just let me windows run thinking its not genuine and some help would be great! I have heard it will want you to activate if there is a hardware change but the hard drive swap was the only change made.


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T4RW4-TBRFY-PR7BV
Windows Product Key Hash: l/TFw/phkCyn1BQi+5M4JFV1n/c=
Windows Product ID: 00359-OEM-9803001-45543
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7111F9C7-38DE-4155-9BEA-23308DDFE04F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7111F9C7-38DE-4155-9BEA-23308DDFE04F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PR7BV</PKey><PID>00359-OEM-9803001-45543</PID><PIDType>8</PIDType><SID>S-1-5-21-3268648838-1855515129-2096916338</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>UL80VT </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>213 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100203000000.000000+000</Date></BIOS><HWID>D26B3107018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65916</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-030-045543-02-2057-7601.0000-2102013
Installation ID: 021224477212755231618943980806787772664884631353508444
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: PR7BV
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 7/09/2013 11:05:30 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:31:2013 00:28
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 020310 APIC2139
FACP 020310 FACP2139
DBGP 020310 DBGP2139
BOOT 020310 BOOT2139
OEMX 020310 OEMX2139
OEMB 020310 OEMB2139
SSDT PmRef CpuPm

My System SpecsSystem Spec
07 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

telephone activation (operator calls)
Click on the Start button
in the Search box, type
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
My System SpecsSystem Spec
07 Sep 2013   #3

Windows 7 Home Premium 64x

All they do is tell me to contact support and give me the run around. Last time I called they said they didn't know the issue and kept trying to give me the code to activate windows which is less than useless to me at the moment.
My System SpecsSystem Spec

07 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

What is the make/model of machine?

The problem is that Windows thinks that the hardware has changed significantly - which requires a code from an Activation operator to refresh the licensing.

You could try this...

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat
net start sppsvc

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)
My System SpecsSystem Spec
07 Sep 2013   #5

Windows 7 Home Premium 64x

Yeah i've already tried that but I will try it again still kept complaining. I have an Asus UL80VT laptop.
My System SpecsSystem Spec
07 Sep 2013   #6

Windows 7 Home Premium 64x

I get the error when entering REN tokens.dat the error reads "a duplicate file name exists, or the file cannot be found"
My System SpecsSystem Spec
07 Sep 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

OK - repeat the procuedure, changing the rename line to
REN tokens.bat tokens.bar3
My System SpecsSystem Spec
11 Oct 2013   #8

Windows 7 Home Premium 64x

Hi sorry for the late reply I have been without the laptop for a while I still have the activation issues after trying all the above information. Unfortunately now when I try to reactivate i have to call microsoft because i've supposedly activated to many times and they are less than helpful...Is there anything else I can possibly try as I am currently using windows that is claiming its not genuine because I got sick of activating it 4 times a week!
My System SpecsSystem Spec
12 Oct 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please post a new MGADiag report.

What security software are you using?
What tweaking/optimising/registry tools are installed?
What other problems are you having?
My System SpecsSystem Spec
12 Oct 2013   #10

Windows 7 Home Premium 64x

No security software currently installed Microsoft security essentials. Currently no registery tools or anything, in the past on the old HDD I had to use them once or twice but this is a brand new HDD. Only things on it are some movies and tv shows, two games and microsoft office. I did have to install a lot of drivers so my keyboard shortcut functions would work. But thats about it.
My System SpecsSystem Spec

 Windows 7 Home Premium Validation errors..

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