WGA Validation Check no longer supported


  1. Posts : 123
    Windows 7 Ultimate 64-bit
       #1

    WGA Validation Check no longer supported


    Here's my problem:
    Last last week, my hard drive has been ruined. So I bought a new hard drive and let the technician fix my PC. They installed a new, original, clean copy of Windows 7 Home Premium. They also activate it. I wanted to check online. I wanted to receive updates and download some Microsoft and Windows product. But then, it requires me to validate my copy of windows. So I downloaded the Genuine Check. But it says:

    This Version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate.
    As you can see, I live in Philippines (GMT+08:00) and I use Philippine Standard time to synchronize my Laptop. I download it again. But same message appeared. I tried using the MGA Diagnostic Tool. Here's the result:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2KMRD-Y6X62-9JFC7
    Windows Product Key Hash: TFyfXLKFXtZeo1miHWCcoMjIexQ=
    Windows Product ID: 00359-OEM-9817021-01354
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {26311A47-0C18-4F73-B1D3-AB587E8E2E7B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{26311A47-0C18-4F73-B1D3-AB587E8E2E7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9JFC7</PKey><PID>00359-OEM-9817021-01354</PID><PIDType>8</PIDType><SID>S-1-5-21-2700874334-3120927317-1481833869</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C655D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.80</Version><SMBIOSVersion major="2" minor="7"/><Date>20111220000000.000000+000</Date></BIOS><HWID>B5BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-170-201354-02-1033-7600.0000-2442013
    Installation ID: 022032161310694376406601258112865635833773096645307175
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9JFC7
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 9/7/2013 10:28:44 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqj46j6zVPnusjRyQsKC9fB10ib8CA==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			TOSINV		TOSINV00
      FACP			TOSINV		TOSINV00
      HPET			TOSINV		TOSINV00
      BOOT			TOSINV		TOSINV00
      MCFG			TOSINV		TOSINV00
      SLIC			TOSINV		TOSINV00
      SSDT			TOSINV		TsbOdm
      SSDT			TOSINV		TsbOdm
      SSDT			TOSINV		TsbOdm

    I'm hoping for your quickest reply.
    Thanks!

    PS:
    I'll be attaching the .txt results of MGA Diagnostics in case you need them both.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Install this update, reboot the PC, then create a new MGADIAG report attach it in your next reply.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Won't make any difference, Golden :)

    Bryan
    you need to use Internet Explorer 32-bit for all validation requirements - Firefox barfs on the required ActiveX, and Chrome sometimes has problems.
    If it still fails, go to www.microsoft.com/genuine/diag and see what it has to say, follow any instructions there, then go to www.microsoft.com/genuine/validate and attempt validation.
      My Computer


  4. Posts : 123
    Windows 7 Ultimate 64-bit
    Thread Starter
       #4

    Thanks Sir!
    But my Operating System is 64-Bit. How can I find the 32-Bit IE?
    And besides, I didn't bookmark the site of validation I used. Can you help me find the link please.. thank you very much!

    ►►Bryan◄◄
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    32-bit IE is the default :)
    from your report...
    Code:
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    You have to go into the All Programs listing and select the 64-bit if you want to use that, with IE 8
    In IE 10, I believe that the 64-bit opens and spawns 32-bit windows by default.
      My Computer


  6. Posts : 123
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    Ok thanks! I used the option 2 and it worked! Thank You Very Much!
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Glad to hear it - good luck.
      My Computer


 

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