Windows 7 Ultimate x64 update error 80242009


  1. Posts : 2
    Windows 7 Ultimate x86
       #1

    Windows 7 Ultimate x64 update error 80242009


    I am getting error code 80242009 when trying to install the 3.5MB update: "Security Update for Microsoft Office 2013 (KB2810009) 64-Bit Edition"

    CBS Logs: Attachment 285491

    Screenshot:

    Attachment 285490
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    It looks to me as is the Windows Update Agent is broken in some way - in which case, the only known cure is a repair install.

    I'll ask for a second opinion, just in case I'm missing something
      My Computer


  3. Posts : 2,663
    Windows 8.1 Pro x64
       #3

    Hello Scraper, welcome to SevenForums!

    0x80242009 is a strange one and translates to ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY:

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\System32>err 80242009
    # as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c8, Code 0x6559
    # as an HRESULT: Severity: FAILURE (1), Facility: 0x24, Code 0x2009
    # for hex 0x2009 / decimal 8201 :
      ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY                         winerror.h
    # The directory service evaluated group memberships locally.
    # 1 matches found for "80242009"
    
    C:\Windows\System32>
    Another vote for the repair install from me, I have no idea where to start looking on this one, let alone fix it.

    Tom
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    (Thanks, Tom!)
      My Computer


  5. Posts : 1
    Windows 8 x64
       #5

    Many users have received that error including myself on Windows 8 x64. Looks like a goof on Microsoft's part.
      My Computer


  6. Posts : 2
    Windows 7 Ultimate x86
    Thread Starter
       #6

    Thanks Tom and Noel. I have two other computers running Windows 8 x64 and they also installed all of September's updates fine except this one too so I don't think it's an issue with my installation of Windows on my main computer specifically.
      My Computer


  7. Posts : 2,663
    Windows 8.1 Pro x64
       #7

    bjevers said:
    Many users have received that error including myself on Windows 8 x64. Looks like a goof on Microsoft's part.
    Scaper said:
    Thanks Tom and Noel. I have two other computers running Windows 8 x64 and they also installed all of September's updates fine except this one too so I don't think it's an issue with my installation of Windows on my main computer specifically.
    Thank you both for the infromation, I'm sure it will be useful next time I run into this error :) Hopefully MS will fix this then!

    Tom
      My Computer


  8. Posts : 2
    Windows 7 Ultimate x64
       #8

    Let the buyer beware! Your mileage may vary!

    With respect to err.exe's ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY, it sounds like KB2810009's installation is incorrectly handling cached credentials for Directory Services.

    * At one time my computer was a member of a domain, which I know I will no longer use.
    * My computer is currently in a Workgroup (is not joined to a domain).
    * For that domain I had a C:\Users\<account name>.<domain name>\ folder, and it was not locked.
    * I know they (<account name>.<domain name>) were my former account.
    * They were not listed under Computer -> Manage -> Local Users and Groups.

    I should have backed up my system here, but I didn't

    <Risky>
    I used Explorer to manually delete C:\Users\<account name>.<domain name>, confirming the deletion of NTUSER.DAT and its ntuser.dat.logN files.
    </Risky>
    Should someone have a better method - please correct me:)

    After rebooting Win7, I manually and successfully installed KB2810009.
    Windows Update history also confirmed KB2810009 had finally been successfully setup.
      My Computer


 

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