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Windows 7: Windows 7 Ultimate x64 update error 80242009

11 Sep 2013   #1
Scaper

Windows 7 Ultimate x86
 
 
Windows 7 Ultimate x64 update error 80242009

I am getting error code 80242009 when trying to install the 3.5MB update: "Security Update for Microsoft Office 2013 (KB2810009) 64-Bit Edition"

CBS Logs: Attachment 285491

Screenshot:

Attachment 285490


My System SpecsSystem Spec
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11 Sep 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks to me as is the Windows Update Agent is broken in some way - in which case, the only known cure is a repair install.

I'll ask for a second opinion, just in case I'm missing something
My System SpecsSystem Spec
11 Sep 2013   #3
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Scraper, welcome to SevenForums!

0x80242009 is a strange one and translates to ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\System32>err 80242009
# as an HRESULT: Severity: SUCCESS (0), Facility: 0x4c8, Code 0x6559
# as an HRESULT: Severity: FAILURE (1), Facility: 0x24, Code 0x2009
# for hex 0x2009 / decimal 8201 :
  ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY                         winerror.h
# The directory service evaluated group memberships locally.
# 1 matches found for "80242009"

C:\Windows\System32>
Another vote for the repair install from me, I have no idea where to start looking on this one, let alone fix it.

Tom
My System SpecsSystem Spec
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11 Sep 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(Thanks, Tom!)
My System SpecsSystem Spec
11 Sep 2013   #5
bjevers

Windows 8 x64
 
 

Many users have received that error including myself on Windows 8 x64. Looks like a goof on Microsoft's part.
My System SpecsSystem Spec
12 Sep 2013   #6
Scaper

Windows 7 Ultimate x86
 
 

Thanks Tom and Noel. I have two other computers running Windows 8 x64 and they also installed all of September's updates fine except this one too so I don't think it's an issue with my installation of Windows on my main computer specifically.
My System SpecsSystem Spec
12 Sep 2013   #7
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by bjevers View Post
Many users have received that error including myself on Windows 8 x64. Looks like a goof on Microsoft's part.
Quote   Quote: Originally Posted by Scaper View Post
Thanks Tom and Noel. I have two other computers running Windows 8 x64 and they also installed all of September's updates fine except this one too so I don't think it's an issue with my installation of Windows on my main computer specifically.
Thank you both for the infromation, I'm sure it will be useful next time I run into this error Hopefully MS will fix this then!

Tom
My System SpecsSystem Spec
13 Sep 2013   #8
Hot Rats

Windows 7 Ultimate x64
 
 

Let the buyer beware! Your mileage may vary!

With respect to err.exe's ERROR_DS_MEMBERSHIP_EVALUATED_LOCALLY, it sounds like KB2810009's installation is incorrectly handling cached credentials for Directory Services.

* At one time my computer was a member of a domain, which I know I will no longer use.
* My computer is currently in a Workgroup (is not joined to a domain).
* For that domain I had a C:\Users\<account name>.<domain name>\ folder, and it was not locked.
* I know they (<account name>.<domain name>) were my former account.
* They were not listed under Computer -> Manage -> Local Users and Groups.

I should have backed up my system here, but I didn't

<Risky>
I used Explorer to manually delete C:\Users\<account name>.<domain name>, confirming the deletion of NTUSER.DAT and its ntuser.dat.logN files.
</Risky>
Should someone have a better method - please correct me

After rebooting Win7, I manually and successfully installed KB2810009.
Windows Update history also confirmed KB2810009 had finally been successfully setup.
My System SpecsSystem Spec
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 Windows 7 Ultimate x64 update error 80242009




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