Windows 7 not genuine error and other problems began at the same time

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  1. Posts : 37
    Windows 7 Pro 64bit
    Thread Starter
       #41

    Ok. I've done everything in the posts (except removing the Visual C++ redistributable). I still have the Not Genuine error & driver issues, but I don't know about the other stuff. I am going to post the logs FYI, but hope that the issue is resolved by the time you read them :). Thanks once again & Take Care.
      My Computer


  2. Posts : 37
    Windows 7 Pro 64bit
    Thread Starter
       #42

    These files are following your directions after Post #33.
      My Computer


  3. Posts : 37
    Windows 7 Pro 64bit
    Thread Starter
       #43

    These files are following your directions after Post #36.
      My Computer


  4. Posts : 37
    Windows 7 Pro 64bit
    Thread Starter
       #44

    These files are following your directions after Post #37.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #45

    There are three errors remaining in the CheckSUR log -
    Code:
    Unavailable repair files:
     winsxs\manifests\x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.21022.8_none_5d1777c2e857a23b.manifest
     winsxs\manifests\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_b81d038aaf540e86.manifest
     winsxs\manifests\amd64_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.21022.8_none_15373b896021b326.manifest
    (the others are 'normal' for an IE10 install)
    ... and 2 from the CBS.log
    Code:
     Line 101500: 2013-09-18 18:59:03, Info                  CSI    00000323 [SR] Repairing 4 components
     Line 101501: 2013-09-18 18:59:03, Info                  CSI    00000324 [SR] Beginning Verify and Repair transaction
     Line 101506: 2013-09-18 18:59:03, Info                  CSI    00000327 [SR] Cannot verify component files for Microsoft.VC90.MFCLOC, Version = 9.0.21022.8, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
     Line 101509: 2013-09-18 18:59:03, Info                  CSI    00000329 [SR] Cannot repair member file [l:24{12}]"d2d1.dll.mui" of Microsoft-Windows-D2D.Resources, Version = 7.1.7601.16492, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"nb-NO", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 101514: 2013-09-18 18:59:03, Info                  CSI    0000032c [SR] Cannot verify component files for Microsoft.VC90.MFC, Version = 9.0.21022.8, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
     Line 101518: 2013-09-18 18:59:03, Info                  CSI    0000032e [SR] Cannot repair member file [l:20{10}]"mfcm80.dll" of Microsoft.VC80.MFC, Version = 8.0.50727.6195, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post fixes for these in a few minutes
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #46

    I still can't find two of the manifest files

    Here's what I do have...

    I've uploaded afile - emnac.zip - to my SkyDrive at Noel's SkyDrive

    Please downloadand save it.

    Right-click onthe downloaded file, and select Extract all…

    Extract to thedefault location - which will create a new folder emnacin the same place.

    Open this folder- there should be one folder inside it (Manifests,)



    Copy the content of the manifestsfolder (.manifest files) into this folder:



    C:\Windows\Temp\CheckSur\Winsxs\Manifests



    Now run the CheckSUR tool again (it may take a while)

    Then...

    I've uploaded a file - emnabezip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.


    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print theseinstructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.


    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\emnae
    hit the enter key - if you get a 'NotFound' error try
    DIR D:\emnae
    or
    DIR E:\emnae




    The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the following command...



    XCOPY<drive>:\emnae <drive>:\windows\winsxs /y /i /s /v /h



    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.


    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply


    Also run a new MGADiag report, and post the result.
      My Computer


  7. Posts : 37
    Windows 7 Pro 64bit
    Thread Starter
       #47

    Thanks. I still don't have it fixed, but I did try a Repair Install (or In-place upgrade...whatever it's called). It failed & now no keyboard (usb or ps2) will work :) (inside windows only). I did clone the drive first, but I'm to the point that I'm going to restore a system image I took right after installing Win 7, Drivers, & Updates...or do a clean install--as I'm afraid whatever underlying condition that caused this may persist if I were able to repair. I do have a few questions for you, that if you are willing to answer any or all of them...it would help me tremendously! If not that's ok too. I know that the internet is full of opinions, but I know for a fact that you are VERY knowledgeable & I trust you.

    Here it goes:

    1)Do you have any guess as to what caused my errors? I'm curious, but also want to do what I can in terms of prevention.

    2)Do you have any suggestions from a system stability & security standpoint as to a better configuration of my system (or any other suggestions)? I have 3 internal SSD's: C:\ is 128 Gb with windows 7, & some apps that either wouldn't work on another drive or had no option to change. D:\is 128 Gb with pagefile, & the remainder of the apps. F:\ is 256 Gb and is for the data I use most often. I put my AV (Norton 360) and any other security utils on C:\.

    3)Do you have any suggestions as to the Antivirus you prefer?

    4)What would you suggest as far as a backup routine? I would like to know that if this happens again I can get back up and running in short order...with a fairly recent backup. Until I built this system in May, I ran 2 WD Raptors in Raid 1, Ran automated backups every night alternating between a compressed (single file) backup & duplication, & occasionally backed up on DVD. I then decided that I was being over-zealous when I built this system...wish I had more backups right now...LOL. I also have a NAS available that has 2-2TB drives in Raid 1.

    5)You said some of the entries in the log file were normal for IE10. Do you recommend not installing IE10? Is there anything else you would recommend installing or not installing?

    6)In light of my problems, should I use some sort of utility to do a drive fill or something prior to reinstall/restore image?

    7)Would a clean reinstall be any better than image restore?

    8)Is there any additional tweaking/configuration you'd recommend with Windows 7?

    FYI, I also was using Stardock Fences & "Actual Multiple Monitors" could these programs have caused my issues? They were both the latest (paid) versions.


    Thanks once again my friend! I've been impressed with your vast knowledge and willingness to help!
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #48

    Hi,

    Some suggestions:

    Electroman said:
    3)Do you have any suggestions as to the Antivirus you prefer?
    This is can be a subjective area, and opinions will be foisted upon you like a religion. In our experience here, MSE never causes any BSOD's, but you should use whatever works for you. If your current Norton works, keep it. A good free alternative is Avast. Try a few and see what you feel is best for you.

    Electroman said:
    4)What would you suggest as far as a backup routine? I would like to know that if this happens again I can get back up and running in short order...with a fairly recent backup. Until I built this system in May, I ran 2 WD Raptors in Raid 1, Ran automated backups every night alternating between a compressed (single file) backup & duplication, & occasionally backed up on DVD. I then decided that I was being over-zealous when I built this system...wish I had more backups right now...LOL. I also have a NAS available that has 2-2TB drives in Raid 1.
    Your data file backup routines are perfectly fine....what do you use to perform those backups? What do you use for system imaging? Macrium Reflect works very well, and is highly regarded here.
      My Computer


  9. Posts : 37
    Windows 7 Pro 64bit
    Thread Starter
       #49

    Thanks for the suggestions! The backup routines mentioned were those utilized before I built my current system. I only WISH I had been doing that prior to my crash...LOL. I used Retrospect and then Acronis. However Acronis caused some errors after the last update I done...so I uninstalled it.

    I currently have a laptop with AVG antivirus (free). I uninstalled N360 due to heavy resource usage. What is the general consensus around here on AVG? My system is faster with it, but who knows what will happen when I have an attack.

    Thanks Again!
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #50

    AVG is generally considered bloated and a bit of a resource hog.....again, opinions will vary. Good free alternatives are Avast and MSE. For another layer of protection add a paid version of Malwarebytes to one of the other two - well regarded, light on resources and almost a "must have".

    Backups:

    Try Synctoy:
    SyncToy - Backup User Data

    Imaging:

    Try Macrium Reflect:
    Imaging with free Macrium
      My Computer


 
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