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17 Sep 2013 | #1 |
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Windows Update Fails to Install: error codes 800B0100 and 9C47
Hello. I have tried my best to do everything recommended here to solve the issue of failed installments of windows updates:
Fix: Windows Updates fail to install in Windows 7 | 8 Obviously, I haven't been successful. I am not very good with computers, so I would appreciate your patience as you help me with this problem. Thank you for your help. |
My System Specs![]() |
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17 Sep 2013 | #2 |
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My System Specs![]() |
18 Sep 2013 | #3 |
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You have a fair number of problems....
From your CheckSUR log Code:
Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.16748_none_07ebd26bfd1a9d00.manifest winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7600.20888_none_084a2f871658ac8e.manifest servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.mum servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_1_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_2_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_3_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_4_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_5_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_6_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_7_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_for_KB2454826_RTM~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat servicing\packages\Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0.cat I'll post a fix protocol later. |
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18 Sep 2013 | #4 |
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I've uploaded afile - unkaa.zip - to my SkyDrive at Noel's SkyDrive
Please downloadand save it. Right-click onthe downloaded file, and select Extract all… Extract to thedefault location - which will create a new folder unkaain the same place. Open this folder- there should be two folders inside it (Manifests,and Packages) Copy the content of the Packages folder to thefolder C:\Windows\Temp\CheckSur\Servicing\Packages Andthe content of the manifestsfolder (.manifest files) into this folder: C:\Windows\Temp\CheckSur\Winsxs\Manifests Nowrun the CheckSUR tool again (it may take a while) Postthe new CheckSUR.log file, and the CheckSUR.persist.log file. |
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19 Sep 2013 | #5 |
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Thank you very much Noel, for working on this. Sorry it took me awhile to respond as my wife has been gone on a trip and I've been having to be mom and dad for my 3 kids.
Here are the CheckSUR files. Attachment 286514 Attachment 286515 |
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19 Sep 2013 | #6 |
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No problem
![]() The CheckSUR log now shows clear. Please run another SFC /SCANNOW so we can make sure that nothing new is reported. If it comes back 'nothing found', then do a manual Check for Updates, and attempt installation of the oldest offered update and see how it goes. |
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20 Sep 2013 | #7 |
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Hi Noel. I have been trying to work on this, but my computer has been freezing up at the point where it says "Starting Windows". Sometimes I can get in using Safe Mode, but sometimes even then it has frozen up.
It may take awhile for me to get back to you. Do you think it would be best for me to do a re-install? |
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20 Sep 2013 | #8 |
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It sounds like you may have a hardware problem?
Check your RAM using memtest86++ and see if that's the problem. |
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20 Sep 2013 | #9 |
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Attachment 286636
Attachment 286637 Hi Noel. I was having difficulty working on Safe Mode so I used System Restore. I then went back and redid what you suggested. Here are the CheckSUR logs again. I will now try the SFC / Scannow. |
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20 Sep 2013 | #10 |
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Attachment 286645 Here is the CBS log after the SFC / Scannow. I think all the corrupted files have been repaired.
I'm not sure I understand how to use memtest86+. Could you refer me to a site that would explain it clearly step by step? |
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