Windows 7: Install IE10 failed

Markus78 · 19 Sep 2013

Hello,
i have Problem installing IE10. Install with update or manuell failed:

Error log:
Der Status des Pakets KB2718695 konnte nicht in "Installiert" geändert werden. Status: 0x80070002.

install of CheckSUR has no erros.

SFC /SCANNOW : no error

I have uninstall IE9 with the cmd script ( for ... ) -> the same result

if have over install Windows -> the same result ( all other updates has successfull installed )

Have anybody a Idea?

ThrashZone · 21 Sep 2013

You can take Jacee's advice here,
Cbs.log - windows updater isn't working

Ex_Brit · 21 Sep 2013

There should be no need to uninstall IE9 in order to get IE10 installed unless it was a trial version. See if this Microsoft article helps: Troubleshooting a failed installation of Internet Explorer 10

mesa57 · 21 Sep 2013

Look like the same problem I have.

Ex_Brit · 22 Sep 2013

Microsoft have always offered free help with update issues FYI. Microsoft Support - Alter your Country at bottom left if necessary.

Or see if Microsoft Fixit can help sort it out: Microsoft Fix it Solution Center: troubleshooting software issues

In particular this one: http://support.microsoft.com/mats/windows_update/en-us (again if you are in another country you can locate the local language version by choosing a different location at bottom left).