Install IE10 failed


  1. Posts : 1
    Win7 Pro 64bit
       #1

    Install IE10 failed


    Hello,
    i have Problem installing IE10. Install with update or manuell failed:

    Error log:
    Der Status des Pakets KB2718695 konnte nicht in "Installiert" geändert werden. Status: 0x80070002.

    install of CheckSUR has no erros.

    SFC /SCANNOW : no error

    I have uninstall IE9 with the cmd script ( for ... ) -> the same result

    if have over install Windows -> the same result ( all other updates has successfull installed )

    Have anybody a Idea?
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    You can take Jacee's advice here,
    Cbs.log - windows updater isn't working
      My Computer


  3. Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
       #3

    There should be no need to uninstall IE9 in order to get IE10 installed unless it was a trial version. See if this Microsoft article helps: Troubleshooting a failed installation of Internet Explorer 10
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
       #4

    Look like the same problem I have.
    Last edited by mesa57; 21 Sep 2013 at 06:34. Reason: corrected answer
      My Computer


  5. Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
       #5

    Microsoft have always offered free help with update issues FYI. Microsoft Support - Alter your Country at bottom left if necessary.

    Or see if Microsoft Fixit can help sort it out: Microsoft Fix it Solution Center: troubleshooting software issues

    In particular this one: http://support.microsoft.com/mats/windows_update/en-us (again if you are in another country you can locate the local language version by choosing a different location at bottom left).
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:20.
Find Us