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Windows 7: Updates fail for security x64 based system, exporer 10

20 Sep 2013   #1
pboong

Window 7 Ultimate 64 bit Retail
 
 
Updates fail for security x64 based system, exporer 10

Dear all,

I have some problem installing this:

Cumulative Security Update for Internet Explorer 10 for Window 7 service pack 1 for x64 based system (KB2870699)

Updates for Windows 7 for x64 based Systems (KB2853952)

Security Update for Windows 7 for x64-based Systems (KB2872339)

Security Update for Windows 7 for x64-based Systems (KB2876315)

Update for Windows 7 for x64 based Systems (KB2868116)


Status failed during installation. This is not the first time I had this, a total of 7 failures.

Please advise if anyone can tell me what is wrong.

I am running on 64bit Ultimate Window 7 Original.

Thanks.


My System SpecsSystem Spec
.
21 Sep 2013   #2
pboong

Window 7 Ultimate 64 bit Retail
 
 

Anyone care to help?

I wondering what is wrong with it.
My System SpecsSystem Spec
21 Sep 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
My System SpecsSystem Spec
.

22 Sep 2013   #4
pboong

Window 7 Ultimate 64 bit Retail
 
 

Not sure if this is the correct file.

I always see updates when I intend to shut down the computer, which rose my suspicious.

In the end, I found out it is because of installation failed. Which I tried installing it by going to Windows Updates, and after rebooting the computer, I saw installation not successful. But no error was given at all.
My System SpecsSystem Spec
22 Sep 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It's not - please read and follow the instructions.

However, it does give us a pointer....
Code:
2013-09-21 19:38:54, Info                  CBS    SQM: Reporting poqexec status with status: 0xc0000043, failed file: ntdll.dll, interfering process: ascservice.exe,nvscpapisvr.exe,armsvc.exe,applemobiledeviceservice.exe,b,gfifinst.exe,gfifsc~1.exe,hasplms.exe,ijplmsvc.exe,jhi_service.exe,lssrvc.exe,nlssrv32.exe,daemonu.exe,rndlresolversvc.exe,scsiaccess.exe,c2c_service.exe,updater.exe,timemgmtdaemon.exe,teamviewer_service.exe,xrdd.exe, context: Startup, first merged sequence: 896
From the looks of that you may have some malware present.
What AV are you using? is it up to date?


Please downloadand install Malwarebytes Anti-malware(free version) from http://www.malwarebytes.org/products/malwarebytes_free/- UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in anyother user accounts.



Delete everythingit finds
My System SpecsSystem Spec
22 Sep 2013   #6
pboong

Window 7 Ultimate 64 bit Retail
 
 

What do you mean by AV?

I just used the Malwarebytes to scan and delete everything it found. Error still occurred.

I had the SURT downloaded and installed.
Had it scan and everything is ok via Command prompt
Error code does not appear on the print screen on the link given.

Instead, during loading of Windows, it say:"Failure configuring Windows Updates, reverting changes.

What am I missing out?
My System SpecsSystem Spec
22 Sep 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

AV= Anti-Virus - what are you using? which version?
My System SpecsSystem Spec
Reply

 Updates fail for security x64 based system, exporer 10




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