windows 7 build 7601, this copy of windows is not genuine, error code

OK. Hold the line for an operator to answer.

Let us know how it works out.

Open an ElevatedCommand Prompt, and run the following commands



sc sdshow plugplay
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-19" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-20" /S



Copy and pastethe results to your reply

Here are some instructions to make lifeeasier :)

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.

edv said:

None of that would have worked. I contacted Customer support, they transfered me to the technician. The technician tried this and similar things but to no avail. Finally they connected me to the higher up technician and he added files and did a bunch of stuff I couldn't keep track of. Apparently, files were missing from system32. Four hours later, it is fixed!

Nice one - sounds as if you finally got through to Level3 support, which are the only guys who actually know how to read an MGADiag report (and have the tools to back it up).

Sounds as if he did an SFC scan and fixed the problems it highlighted.

Glad you're sorted!

Good luck