Another Win 7 ent b7601, this copy of windows is not genuine, error

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  1. Posts : 8
    Various Win 7 pro/ent x32/64 and xp Pro/ent x32
       #1

    Another Win 7 ent b7601, this copy of windows is not genuine, error


    Hello, i have an odd one, this is a corporate environment, i have deployed 150+ PC's to Win 7 from XP using Windows Lite touch deployment method with no issues until now...

    My last site i had two 'non genuine' issues one seemed to sort itself out by itself... the remaining one i have deployed at least 30 of with (ie with the same configuration Intel DQ45 x32)

    oh i have tried the stop service... rename tokin.dat .. start service.. etc.

    let me know what you need...

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x800700b7
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85416
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {20CF6A98-2823-4336-A8EC-2ECF97D953A8}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: 
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{20CF6A98-2823-4336-A8EC-2ECF97D953A8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85416</PID><PIDType>1</PIDType><SID>S-1-5-21-1948668648-1630167753-2449692986</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DQ45CB__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CBQ4510H.86A.0119.2010.0223.1522</Version><SMBIOSVersion major="2" minor="4"/><Date>20100223000000.000000+000</Date></BIOS><HWID>A9073C07018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>CDM AU</OEMID><OEMTableID>DQ45CB</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700B7' to display the error text.
    Error: 0x800700B7 
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEA6GF83Ax3yOuYKUIQjJBUDVIzqnnyepqIKIoS70xY
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         DQ45CB  
      FACP            INTEL        A M I
      MCFG            INTEL         DQ45CB  
      ASF!            INTEL         DQ45CB  
      SLIC            CDM AU        DQ45CB
      SPCR            INTEL         DQ45CB  
      TCPA            INTEL         DQ45CB
      My Computer


  2. Posts : 8
    Various Win 7 pro/ent x32/64 and xp Pro/ent x32
    Thread Starter
       #2

    when I run SLMGR /ato i receive error 800700b7 Cannot create file when that file already exists
    if I run slmgr by itself it brings up the help file
    SLui brings up the same as /ato
    if i try to go online to register it downloads the hot fix but fails to install
      My Computer


  3. Posts : 19
    Windows 8 Ultimate x64
       #3

    patch it
      My Computer


  4. Posts : 8
    Various Win 7 pro/ent x32/64 and xp Pro/ent x32
    Thread Starter
       #4

    Patch what?
      My Computer


  5. Posts : 19,384
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Ignore the earlier comment - its ignorant & naive - I'll ask Noel our resident expert to have a look for you.
      My Computer


  6. Posts : 8
    Various Win 7 pro/ent x32/64 and xp Pro/ent x32
    Thread Starter
       #6

    Thank you very much.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Interesting results - I suspect that there are problems with the servicing Package files.


    Please downloadand save the CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need tolook in the details for Windows 7, downloading from the Microsoft DownloadCenter)



    Run it - The toolcan take anywhere from 5 mins to a couple of hours to run (or 'Install')depending on how much it has to do, and may exit silently - it may appear tofreeze for most of that time, but be patient.

    The result islogged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file



    Then zip theCheckSUR.log and upload it to your reply.

    Also...


    Please run a full CHKDSK and SFC scan....



    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



    At the Command prompt, type



    CHKDSK C: /R



    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, pressEnter, and then reboot.



    The CHKDSK will take a few hours depending on the size of the drive,so be patient!



    After the CHKDSK has run, Windows should boot normally (possiblyafter a second auto-reboot) -

    then run the SFC.



    SFC -System File Checker -Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.



    At the Command prompt, type



    SFC /SCANNOW



    and hit the Enter key



    Wait for the scan to finish - make a note of any error messages -and then reboot.





    Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and attach it to a reply.



    Post a new MGADiag report with details of any error messagesencountered.


      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    ....the other possibility is that the built-in service accounts are hosed...


    The problem may lie in the permissions for the AppData folder in the NetworkServicesprofile.



    Let's check

    Open an ElevatedCommand Prompt window, and run the following commands



    ICACLSC:\Windows\ServiceProfiles\NetworkService\AppData

    ICACLS C:\Windows\ServiceProfiles\Networkservice

    ICACLS C:\Windows\ServiceProfiles

    ICACLS C:\Windows

    ICACLS C:\Windows\System32





    post the results


    Here are some instructions to make lifeeasier :)

    1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

    2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

    3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
      My Computer


  9. Posts : 8
    Various Win 7 pro/ent x32/64 and xp Pro/ent x32
    Thread Starter
       #9

    Partial Update


    Excellent thank you for such a detailed response,

    please find attached the CBS log... ChkDsk is running... and im happy to say I will be away now until Tuesday.... so please look after those more needy then I and i will update you with all the other requested info upon my return

    If anything completes before i leave in the then 30 mins i will update today otherwise see you on the flip side.

    Thank you for taking the time to help me and others with all of their issues, it is truly appreciated.

    John
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I'm afraid that the news doesn't look good - unless the other results bear some fruit.
    Code:
    2013-09-25 08:07:31, Info                  CBS    Plan: Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256, Update: ActiveX, current: Resolved, pending: Default, start: Resolved, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
    2013-09-25 08:07:31, Info                  CBS    Perf: Resolve chain started.
    2013-09-25 08:07:31, Info                  CSI    00000011@2013/9/25:00:07:31.917 CSI Transaction @0x497120 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [87]"TI1.30325123_960896136:2/WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
    2013-09-25 08:07:32, Info                  CBS    Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CBS    Failed to install catalog file \\?\C:\windows\SoftwareDistribution\SelfUpdate\Packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256\update.cat for package [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CBS    Failed to install catalog for package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256 [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CBS    Failed to stage package manifest. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CBS    Failed to add package. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CBS    Failed to persist package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CBS    Failed to update states and store all resolved packages. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Info                  CSI    00000012@2013/9/25:00:07:32.120 CSI Transaction @0x497120 destroyed
    2013-09-25 08:07:32, Info                  CBS    Perf: Resolve chain complete.
    2013-09-25 08:07:32, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    2013-09-25 08:07:32, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8e5e0408 - JET_errFileAccessDenied]
    This looks as though the Windows Update engine itself is corrupted, and we've not had much luck fixing that problem without a repair install.

    We'll hold off on a final prognosis until the rest of the test results are in.
      My Computer


 
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