Just great, now Windows Update won't work?!

  1. Posts : 297
    Microsoft Windows 7 Home Premium 64-bit Service Pack 1

    Just great, now Windows Update won't work?!

    It says that the BITS service won't start because a dependency services or group failed to start. When I tried to start those, it'd run, but then it stop right away:

    [Background Intelligent Transfer Service]
    • COM+ Event System (started, but then stopped)
      • Remote Procedure Call (RPC)
      • DCOM Server Process Launcher
      • RPC Endpoint Mapper
    • Remote Procedure Call (RPC)
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper

    BITS: C:\Windows\System32\svchost.exe -k netsvcs
    DcomLaunch: C:\Windows\system32\svchost.exe -k DcomLaunch
    EventSystem: C:\Windows\system32\svchost.exe -k LocalService
    RpcSs; RpcEptMapper: C:\Windows\system32\svchost.exe -k RPCSS

    Log Name: Application
    Source: Microsoft-Windows-EventSystem
    Date: 10/8/2013 10:16:40 PM
    Event ID: 4609
    Task Category: Event Service
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: HONEYCOMB-W7
    The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80070002 from line 200 of d:\w7rtm\com\complus\src\events\tier2\service.cpp. This warning may be expected if the computer is low on resources. If the computer is not low on resources, and these warnings persist, it may indicate a problem in the COM+ Event System.
      My Computer

  2. Posts : 10,485
    W7 Pro SP1 64bit

    Did you do the steps mentioned in your last thread?

    CCleaner just ticks me off sometimes.
      My Computer

  3. Posts : 7
    Windows 7 Home Premium x64

    I had a similar issues recently, though not quite the same as yours.

    Here's what I did to fix the problem(s).

    Selected Troubleshooter from the control panel, selected View All from the menu top left and then selected the Windows Update troubleshooter from the bottom of the list.

    Run it as Administrator and it *should* fix the problem. Reboot after it completes.
      My Computer

  4. Posts : 297
    Microsoft Windows 7 Home Premium 64-bit Service Pack 1
    Thread Starter

    Yeah, about that:

    First, I got the CCEnhancer rules taken out of CCleaner, and that should allow some healing to take place. Then after searching around a bit, I had to do a bit of registry hacking to get the COM+ Event System to run.

    Now to Windows Update. It keeps asking me to install the Bing Bar, and Bing Desktop as optional updates, but I don't want those. The updates did hang up when it got to "Create a Restore Point", because obviously Volume Shadow Copy still doesn't work, but after leaving it alone for a moment it started installing them anyway.
      My Computer

  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

    Please downloadthe Farbar Service Scanner from


    Right-click onthe saved file and select 'Run as Administrator', and tick all the options,then click on the Scan button - copy and paste the report to your response.

      My Computer

  6. Posts : 297
    Microsoft Windows 7 Home Premium 64-bit Service Pack 1
    Thread Starter


    Farbar Service Scanner Version: 13-09-2013
    Ran by HoneycombAgent (administrator) on 11-10-2013 at 20:29:16
    Running from "C:\Users\HoneycombAgent\Downloads"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal

    Internet Services:

    Connection Status:
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.

    Windows Firewall:

    Firewall Disabled Policy:

    System Restore:

    System Restore Disabled Policy:

    Action Center:

    Windows Update:

    Windows Autoupdate Disabled Policy:

    Windows Defender:

    Other Services:

    File Check:
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    [2013-10-09 01:13] - [2013-09-13 20:10] - 0497152 ____A (Microsoft Corporation) 314C17917AC8523EC77A710215012A65

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    [2013-10-09 01:13] - [2013-09-07 21:30] - 1903552 ____A (Microsoft Corporation) 40AF23633D197905F03AB5628C558C51

    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
      My Computer

  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

    There's nothing odd there - which us unexpected, given your description of the symptoms.

    If VSS isn't working, that can be for a number of reasons - best diagnosed by looking at the Event Logs..

    Pleaseopen Event Viewer

    In theleft pane, navigate to the Windows Logs

    right-clickon Applications and select 'Save all events as...' save as Apps.evtx

    repeatfor the System logs - save as Sys.evtx

    Compressboth files, and attach to your reply.
      My Computer


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