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KB2862335 error 80070057 causes other patches to fail
Hi:
Followed instructions here: Windows Update Posting Instructions
Older but fully patched* and otherwise stable Dell XPS 8100 Win7/64.
(*I was waiting a while longer to update to IE10 because so many other users had 9C59 issues & my security suite initially had some compatibility issues, that are now resolved.)
Has had issues with PnP USB devices in past, but none recent (USB flash drive & USB external HDD, as well as USB printer and mouse/keyboard, all work fine).
KB2862335 appears to be the culprit, as the others seem to have failed because of it.
I now suspect previous PnP/USB issues and the current update failures are related.
Attempted first batch of patches this AM - looked OK until configuring after restart > failed > reverted.
Here were the 7 patches & error codes:
2862335: 80070057
2879017: 800F0826
2868038: 800F0826
2864202: 800F0826
2864256: 800F0826
2865058: 800F0826
2890788: Successful
After a quick Google search of the error codes, I UNselected KB2862335 and tried the other 5 again.
Same result: got to configuring after reboot > reverted.
This time, a different patch generated the 80070057 error:
2868038: 80070057
2879017: 800F0826
2864202: 800F0826
2864256: 800F0826
2854058: 800F0826
So: I ran SURT (installation complete).
SFC /scannow: Found corruption that it could not repair.
CBS, CHECKSUR and SFC logs are attached, I hope.
(The CBS log looks too small to be the right one???)
Since I am the sole user of the computer & use only USB devices known to be clean, I am not particularly concerned about security if I could not update the USB drivers.
However, the failed USB driver updates are preventing me from installing the other critical security patches, especially for IE, Windows and Office.
Please advise.
Thanks so very much for your expert help!
EDIT: I also have 2 VERY large (18 MB & 14 MB) zipped CBS logs. One was generated BEFORE running SURT and sfc /scannow and the other one afterward.They appear to be too large to upload directly, as I get an error message each time.
Last edited by MoxieMomma; 09 Oct 2013 at 09:29. Reason: typo