SLUI.exe - Cannot Create a file that already exists (800700B7)

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    How to Tell ? Hardware
      My Computer


  2. Posts : 10
    Windows 7 Pro 32bit
    Thread Starter
       #12

    NoelDP said:
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    How to Tell ? Hardware
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x800700b7
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F42BAA5D-E139-4942-919B-6373BCB77AB7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F42BAA5D-E139-4942-919B-6373BCB77AB7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-1465813315-3284997774-485648870</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7529</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.7</Version><SMBIOSVersion major="2" minor="6"/><Date>20100728000000.000000+000</Date></BIOS><HWID>450F3C07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700B7' to display the error text.
    Error: 0x800700B7

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJRgSHcWSOSqdjow6ksClG66GJecBCqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 7529MS A7529400
    FACP 7529MS A7529400
    MCFG 7529MS OEMMCFG
    OEMB 7529MS A7529400
    GSCI 7529MS GMCHSCI

    I run a Windows 7 Professional. Build 7061
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    That error is often caused by having the Read-Only attribute set improperly on the Windows folder, although another common cause is this....

    The problem almostcertainly lies in the permissions for the AppData folder in the NetworkServicesprofile.



    Let's check

    Open an ElevatedCommand Prompt window, and run the following commands



    ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData

    ICACLS C:\Windows\ServiceProfiles\Networkservice

    ICACLS C:\Windows\ServiceProfiles

    ICACLS C:\Windows

    ICACLS C:\Windows\System32





    post the results

    Here are some instructions to make lifeeasier :)

    1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

    2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

    3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
    Last edited by NoelDP; 12 Oct 2013 at 14:30. Reason: I swear I will kill the OneNote programmers!
      My Computer


  4. Posts : 10
    Windows 7 Pro 32bit
    Thread Starter
       #14

    C:\Users\Administrator>ICACLSC:\Windows\ServiceProfiles\NetworkService\AppData
    The filename, directory name, or volume label syntax is incorrect.

    C:\Users\Administrator>ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData
    C:\Windows\ServiceProfiles\NetworkService\AppData NT AUTHORITY\SYSTEM:(F)
    BUILTIN\Administrators:(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Administrator>ICACLS C:\Windows\ServiceProfiles\Networkservice
    C:\Windows\ServiceProfiles\Networkservice NT AUTHORITY\SYSTEM:(F)
    BUILTIN\Administrators:(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Administrator>ICACLS C:\Windows\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
    NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
    NT AUTHORITY\SYSTEM:(I)(F)
    NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
    BUILTIN\Administrators:(I)(F)
    BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
    BUILTIN\Users:(I)(RX)
    BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
    CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Administrator>ICACLS C:\Windows\System32
    C:\Windows\System32 NT SERVICE\TrustedInstaller:(F)
    NT SERVICE\TrustedInstaller:(CI)(IO)(F)
    NT AUTHORITY\SYSTEM:(M)
    NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(F)
    BUILTIN\Administrators:(M)
    BUILTIN\Administrators:(OI)(CI)(IO)(F)
    BUILTIN\Users:(RX)
    BUILTIN\Users:(OI)(CI)(IO)(GR,GE)
    CREATOR OWNER:(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    There are some major errors there - I'll have to deal with them tomorrow.
      My Computer


  6. Posts : 10
    Windows 7 Pro 32bit
    Thread Starter
       #16

    NoelDP said:
    There are some major errors there - I'll have to deal with them tomorrow.
    I just wanted to tell that Windows detected that it has some file corruption and has suggested to repair or reinstall my pc. I have left a Windows 7 ISO for download. If nothing else works, I'll have to use it
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    I note that you appear to be using the Administrator account? Why is this? It's generally VERY bad practice to use this account as routine - since it removes many of the protections from the system that are present to prevent accidental (or even deliberate) tampering.
      My Computer


  8. Posts : 10
    Windows 7 Pro 32bit
    Thread Starter
       #18

    NoelDP said:
    I note that you appear to be using the Administrator account? Why is this? It's generally VERY bad practice to use this account as routine - since it removes many of the protections from the system that are present to prevent accidental (or even deliberate) tampering.
    Administrator is always disabled on this PC. Each use has his own account.
    The reason why Administrator was used was because after the activation problems came up, all permissions for all accounts where removed other than for Administrator.

    Eitherway, I just did a clean install using an ISO.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    That should solve the problem! :)

    Good luck with it.
      My Computer


  10. Posts : 10
    Windows 7 Pro 32bit
    Thread Starter
       #20

    NoelDP said:
    That should solve the problem! :)

    Good luck with it.
    Already fixed :P
      My Computer


 
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