Can't update Service Pack 1, error 80092004

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  1. Posts : 10
    Windows 7 Home Premium x64
       #1

    Can't update Service Pack 1, error 80092004


    Hi,
    Last night I reinstalled win7 x64 on to my rig. I spent a good portion of the night installing the windows updates. I encountered a problem with Service Pack 1 though, KB976932.
    The update would reach about 60% and freeze (and left for a good few hours). After it happened it was also impossible to stop the process without a shutdown. I tried numerous times to install the update, to no avail.
    I spent most of the morning trying to solve it myself via google, running SURT (with issues), direct download, safe mode etc. but had no luck.
    After many hours I decided to bite the bullet and just reinstall again.

    Running in to the same issue this time around though. Unfortunately I do not have any of the logs from the 1st install, only the latest.



    Error Code: 80092004

    LOG

    I've had to split my CBS folder in 2 (10mb) or it would not upload here.

    Attachment 289282
    Attachment 289285


    Running in to problems when using SURT this time around again too, giving error: 0x8007000d data is invalid.



    Any help would be great as I'm pulling hair here
      My Computer


  2. Posts : 2,167
    Windows 7 Home Premium 64-bit
       #2

    Try this:

    Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2013] from Official Microsoft Download Center

    You can manually download SP1 here:

    http://www.microsoft.com/en-us/downl...s.aspx?id=5842

    Download, *save*, and install the Service Pack.

    Disconnect from the Internet, turn off the antivirus program, & close all nonessential process in the task manager.

    Which Browser are you using? Try using IE 10, if your not already doing so.

    John
      My Computer


  3. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #3

    johnsmith45jock said:
    Try this:

    Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2013] from Official Microsoft Download Center

    You can manually download SP1 here:

    Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

    Download, *save*, and install the Service Pack.

    Disconnect from the Internet, turn off the antivirus program, & close all nonessential process in the task manager.

    Which Browser are you using? Try using IE 10, if your not already doing so.

    John

    Already tried manually installing and have used SURT many times (getting error code when doing so) As mentioned in my original post.

    Installs have both been fresh, so do not even have antivirus installed, so that is definitely not an issue.


    EDIT: Just tried with IE10, whilst being offline, and still getting same errors.
    Last edited by FissionMailed; 12 Oct 2013 at 10:38.
      My Computer


  4. Posts : 2,167
    Windows 7 Home Premium 64-bit
       #4

    Run the Microsoft Fix-It here: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

    You must run it in Aggressive Mode.

    I know that it doesn't list your error code, but I am saying that it is relevant in this particular case. Basically, it will perform several fixes, and one of them applies to your situation. It is just easier to run a neat, automated tool, rather than having to fix it manually.

    Once you have run it, please re-start your computer, re-run Windows Update, and let me know whether that resolves your problem.

    Thank you, and good luck!

    John
      My Computer


  5. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #5

    johnsmith45jock said:
    Run the Microsoft Fix-It here: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

    You must run it in Aggressive Mode.

    I know that it doesn't list your error code, but I am saying that it is relevant in this particular case. Basically, it will perform several fixes, and one of them applies to your situation. It is just easier to run a neat, automated tool, rather than having to fix it manually.

    Once you have run it, please re-start your computer, re-run Windows Update, and let me know whether that resolves your problem.

    Thank you, and good luck!

    John
    Going to make myself look a bit silly but, what do you mean by Aggressive Mode? No net connection, no anti-virus etc or is there a specific option to choose within the fix?

    Appreciate the help :)

    EDIT: nevermind, I see it's an option within the fix.
      My Computer


  6. Posts : 2,167
    Windows 7 Home Premium 64-bit
       #6

    Sorry, I should of provided more detail in my instructions. My bad!

    John
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    There are a number of file problems evident in the SFC scan.
    Code:
     Line 6899: 2013-10-12 00:20:57, Info                  CSI    0000050f [SR] Repairing 6 components
     Line 6900: 2013-10-12 00:20:57, Info                  CSI    00000510 [SR] Beginning Verify and Repair transaction
     Line 6903: 2013-10-12 00:20:58, Info                  CSI    00000512 [SR] Cannot repair member file [l:26{13}]"CardGames.dll" of Microsoft-Windows-Shell-InboxGames-CardGames, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 6906: 2013-10-12 00:20:59, Info                  CSI    00000514 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 6909: 2013-10-12 00:21:01, Info                  CSI    00000516 [SR] Cannot repair member file [l:38{19}]"NlsLexicons0002.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 6912: 2013-10-12 00:21:02, Info                  CSI    00000518 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 6913: 2013-10-12 00:21:02, Info                  CSI    00000519 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.INF_nv_lh"
     Line 6916: 2013-10-12 00:21:06, Info                  CSI    0000051b [SR] Cannot repair member file [l:38{19}]"NlsLexicons0002.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 6917: 2013-10-12 00:21:06, Info                  CSI    0000051c [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.WindowsFoundationDelivery"
     Line 6922: 2013-10-12 00:21:09, Info                  CSI    0000051f [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:38{19}]"NlsLexicons0002.dll"; source file in store is also corrupted
     Line 6925: 2013-10-12 00:21:10, Info                  CSI    00000521 [SR] Cannot repair member file [l:26{13}]"CardGames.dll" of Microsoft-Windows-Shell-InboxGames-CardGames, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 6926: 2013-10-12 00:21:10, Info                  CSI    00000522 [SR] This component was referenced by [l:182{91}]"Microsoft-Windows-Shell-InboxGames-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.CardGames"
     Line 6931: 2013-10-12 00:21:10, Info                  CSI    00000525 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:26{13}]"CardGames.dll"; source file in store is also corrupted
     Line 6942: 2013-10-12 00:21:10, Info                  CSI    00000527 [SR] Repair complete
    There are also problems in the background CBS data -
    Code:
    POQ 85 ends.
    2013-10-12 00:11:54, Info                  CSI    00000209 [SR] Verify complete
    2013-10-12 00:11:54, Info                  CSI    0000020a [SR] Verifying 100 (0x0000000000000064) components
    2013-10-12 00:11:54, Info                  CSI    0000020b [SR] Beginning Verify and Repair transaction
    2013-10-12 00:11:57, Error                 CSI    0000020c@2013/10/11:23:11:57.588 (F) d:\win7sp1_gdr\base\wcp\identity\attribute_value_collection.cpp(263): Error STATUS_NO_MEMORY originated in function Windows::Identity::Rtl::Implementation::CAttributeValueCollection::UpdateAllAttributesVector expression: AllAttributes.Allocate(cTotalAttributes)
    [gle=0x80004005]
    2013-10-12 00:12:00, Error                 CSI    0000020d (F) STATUS_NO_MEMORY #4502444# from CFileInstaller::CommitChanges(...)[gle=0xd0000017]
    2013-10-12 00:12:00, Error                 CSI    0000020e (F) STATUS_NO_MEMORY #4502443# from PrimitiveInstaller::CCoordinator::FinalizeChanges(...)[gle=0xd0000017]
    2013-10-12 00:12:58, Info                  CSI    0000020f [SR] Verifying 100 (0x0000000000000064) components
    2013-10-12 00:12:58, Info                  CSI    00000210 [SR] Beginning Verify and Repair transaction
    The actual failure of SP1 appears to be due to an Access Denied error.


    I'll post a fix for the file errors a bit later (If I can persuade my connection to hold up long enough!)
      My Computer


  8. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #8

    johnsmith45jock said:
    Sorry, I should of provided more detail in my instructions. My bad!

    John
    No worries.

    However, I tried the fix you gave and I'm still getting the same issues. Tried manual install of SP1 again too and again, same error. Also gave SURT another run and that is still failing.

    NoelDP said:
    There are a number of file problems evident in the SFC scan.

    There are also problems in the background CBS data -

    The actual failure of SP1 appears to be due to an Access Denied error.

    I'll post a fix for the file errors a bit later (If I can persuade my connection to hold up long enough!)
    I'll take your word for it, as I have absolutely no idea what those numbers mean

    Any help would be great though matey, thanks.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    I've uploaded a file - fmdaa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.


    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print theseinstructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, starttapping F8 - this should bring up the Advanced Boot Menu, at the top of whichshould be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.


    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\fmdaa
    hit the enter key - if you get a 'NotFound' error try
    DIR D:\fmdaa
    or
    DIR E:\fmdaa




    The drive letter in use when you find the folder willneed to be substituted (for<drive>) into the followingcommand...



    XCOPY<drive>:\fmdaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time)andwhen the prompt returns, type
    EXIT
    and hit the Enter key to exit CommandPrompt - reboot to Normal Mode Windows.


    Now run SFC /SCANNOW in anElevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, andpost a new link


      My Computer


  10. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #10

    NoelDP said:

    Now run SFC /SCANNOW in anElevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, andpost a new link
    Wasn't sure if you wanted the whole CBS folder or just the .txt, but here's the whole thing.


    https://skydrive.live.com/?cid=E40AA...52F59FF0%21106
      My Computer


 
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