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Windows 7: windows update error (code 9c48 and code 9c57)

18 Oct 2013   #1
jqjq

windows 7 home premium 64bit
 
 
windows update error (code 9c48 and code 9c57)

Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


thanks!!!
My System SpecsSystem Spec
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18 Oct 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
My System SpecsSystem Spec
19 Oct 2013   #3
jqjq

windows 7 home premium 64bit
 
 

Attachment 290367
this is the cbs after installing SUR. Is it want you need?
sry about my broken english.

Thanks
My System SpecsSystem Spec
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19 Oct 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's an interesting error...
Code:
Checking Package Watchlist
(f) CBS Registry Error 0x00000002 Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect  Failed to open store key
Please copy the C:\Windows\System32\config\SOFTWARE (no extension) file to your desktop, compress it, and upload it to your Skydrive, and post a new link - It may simply be a case of permissions, or there could be serious problems with your registry.
My System SpecsSystem Spec
19 Oct 2013   #5
jqjq

windows 7 home premium 64bit
 
 

so,you will be answering for my new link?
My System SpecsSystem Spec
19 Oct 2013   #6
jqjq

windows 7 home premium 64bit
 
 

i am not able to copy it to my desktop."this action can't be completed because the file is open in System"
My System SpecsSystem Spec
19 Oct 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bother

I'll have to work out an easy way to do this - back later.
My System SpecsSystem Spec
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